SCAM ALERT

Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection unless a payment is made immediately.

We do not accept money e-transfers, cash payments or digital currency. To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

If you receive a call like this and unsure of its legitimacy, please contact us at 1-888-420-0070 to speak to a customer care representative. If you have been a victim of a scam or fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501.

POTENTIAL CANADA POST STRIKE

Elexicon Energy customers who receive their monthly bill statement by mail may be impacted by a potential Canada Post strike, and will need to access their eBill by using our customer portal, my.elexicon. More info…

For Your Home - Elexicon Energy
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Move In, Move Out

Home Move In, Move Out For Your Home
Two happy children carrying moving boxes with their mom in the background.

Welcome Home!

Did you know you can submit your request online in just a few simple steps through our customer portal called my.elexicon?

Just make sure to give us plenty of time so we can set up or cancel your electricity service. We want to ensure you or your family have the power to start enjoying life.

What type of move request are you looking to make?

Start my Elexicon Energy service.

I want to open up a new Elexicon Energy account.

Move to a new address.

I am moving to a new address within Elexicon Energy’s service area.

Cancel my Elexicon Energy service.

I am moving and no longer require Elexicon Energy service.