Elexicon Energy business customers have different rates based on their Rate Class, based on kilowatt usage and Rate Zone, based on whether your electricity service area is in Whitby (Whitby Rate Zone) or all other service areas (Veridian Rate Zone).
Generally speaking, your bill will show the following three line items:
Some of these line items have more than one component. Most but not all of the charges are based on your electricity usage (i.e. kWh).
This charge is for the electricity you used during the billing period.
The Ontario Energy Board (OEB) announced no changes to summer Time-of-Use (TOU) and Tiered rates for small business customers on TOU and Tiered pricing under the Regulated Price Plan (RPP).
Prices effective November 1, 2022
8.7 ¢/kWh for electricity use up to and including 750 kWh per month*
10.3 ¢/kWh for electricity use above 750 kWh per month*
*These are the prices that appear on the electricity line of your bill. They do not include other charges on your total bill like delivery.
7.4 ¢/kWh Off-Peak Price
10.2 ¢/kWh Mid-Peak Price
15.1 ¢/kWh On-Peak Price
The price you pay for electricity is dependent on your account status:
Ontario Energy Board Call Centre: 416-314-2455
Ministry of Energy: 1-888-668-4636 (toll-free)
Independent Electricity System Operator: 1-888-448-7777 (toll-free)