Elexicon Energy is always striving to help our customers better understand their energy consumption and monthly bills. Explore our interactive bill below to learn more about the various parts of your bill.
kWh = kilowatt-hour
Kilowatt-hour (kWh) is the unit of measurement used to calculate the electricity usage on your bill. Kilowatt-hour is defined as the power used by an electrical device during a given time period. For example, 1 kWh could be 1,000 watts used over 1 hour or 10 watts over 100 hours.
Kilowatt-hour (kWh) is the unit of measurement used to calculate the electricity usage on your bill. Kilowatt-hour is defined as the power used by an electrical device during a given time period. For example, 1 kWh could be 1,000 watts used over 1 hour or 10 watts over 100 hours.
This amount represents the electricity supplied during this billing period. Kilowatt-hour (kWh) rates are set by the Ontario Energy Board (OEB).
This amount represents your total electricity charges for the current billing period. New charges are due on the due date provided on your bill.
This is the cost of delivering electricity from generation stations to your home or business.
The Independent System Operation (IESO) uses this money to manage the supply and demand of electricity throughout the Province of Ontario.
Effective November 1, 2019, the Government of Ontario introduced the new Ontario Electricity Rebate (OER), which provides eligible customers with a rebate on their electricity bill. If you are eligible, this rebate will automatically appear on your bill.
This amount represents the provincial Harmonized Sales Tax.
If you have outstanding charges brought forward from previous billing periods (including partial payments made) the amount will display here. Previous charges are due immediately upon receiving your new bill.
This is the total amount due on your account (including both new and previous charges).
Here you’ll find your unique account information including your account number, name on the account, service address, and service type.
The Service Type on your bill indicates if you are a residential or business customer.
This section provides you with the date your bill was issued, the total amount owing, the date your payment is due or will be withdrawn from your account (if Pre-Authorized), and your total kWh usage for this billing period.
Important updates or information about your account, services or Elexicon Energy.
This illustration shows your electricity consumption over the last 13 months (if available), including the price option you were billed for that period. You can find specific meter read information on the back of your bill.
You can also compare usage within your my.elexicon account.
If paying by mail or in person at your financial institution, please detach this portion of your bill and include it with your payment.
This section provides information related to your meter and consumption for the billing period for this bill.
You can find helpful explanations of electricity terms that appear on your bill within this section including Electricity, Delivery, Regulatory Charges, and Global Adjustment.
Visit oeb.ca for a detailed explanation of electricity terms.
Here you can find information to better understand how TOU, ULO and Tiered electrical pricing works including a graphical breakdown of how the TOU, ULO and Tiered pricing changes throughout the year.
Have you signed up for an online account with Elexicon Energy? Within the my.elexicon online customer portal, you can easily view all of your account details including usage, current and past bills, make payments, sign up for e-billing, and more.
Here you can find Elexicon Energy’s business hours and a variety of ways to get in touch with us if you have questions or concerns about your bill.
You can find information on when your bill is due, how interest is calculated, and the payment options available within this portion of your bill.
