SCAM ALERT

Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection unless a payment is made immediately.

We do not accept money e-transfers, cash payments or digital currency. To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

If you receive a call like this and unsure of its legitimacy, please contact us at 1-888-420-0070 to speak to a customer care representative. If you have been a victim of a scam or fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501.


POTENTIAL CANADA POST STRIKE

Elexicon Energy customers who receive their monthly bill statement by mail may be impacted by a potential Canada Post strike, and will need to access their eBill by using our customer portal, my.elexicon. More info…

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Elexicon Energy

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Outage Map
  • Home
    • Account & Billing
      • Log In
      • View & Pay Your Bill
      • Track Your Usage
      • Understand Your Bill
      • Ways to Pay
      • Late Payment & Disconnections
      • Rates
      • Rate Options
      • Ontario Electricity Rebate
      • Move In, Move Out
      • Retail Electricity Contract
      • FAQs
    • Outages & Safety
      • Report An Outage
      • Planned Outages
      • Outages Safety for Homeowners
      • Planned Work & Projects
      • Community Safety
      • Safety At Home
      • Call Before You Dig
      • Submit a Claim
      • COVID-19
    • Save Energy & Money
      • Rebates & Programs
      • Generating Your Own Power
      • Financial Assistance
      • Money-Saving Tips
      • Green Button Data
    • Services
      • Make a Service Request
      • Report a Problem
      • Tree Trimming
      • Cable Locates
      • Landlords & Property Managers
      • Streetlights
      • Installing EV Chargers
      • Smart Meters
  • Business
    • Account & Billing
      • Log In
      • View & Pay Your Bill
      • Move In, Move Out
      • Understand Your Bill
      • Ways to Pay
      • Late Payment & Disconnections
      • Rates
      • Rate Options
      • Ontario Electricity Rebate
      • Interval Metering & Usage
      • EWRB Data Request Form
      • RPP Declaration
      • FAQs
    • Outages & Safety
      • Report An Outage
      • Planned Outages
      • Outages Safety for Business
      • Planned Work & Projects
      • Farms
      • Safety At Work
      • COVID-19
    • Save Energy & Money
      • Business Conservation
      • Energy Saving Tips
      • Financial Assistance
      • Rebates & Programs
      • Green Button Data
    • Services
      • Make a Service Request
      • Report a Problem
      • Metering
      • Industrial Conservation Initiative
      • Generating Your Own Power
      • Installing EV Chargers
      • High Voltage Vaults
  • Contractors & Developers
    • Residential Projects
      • General Information & Regulations
      • Book an Isolation
      • Infill
      • Temporary Service
      • Upgrades, Relocations, & Renovations
      • Clearances
      • Severance, Variance, & Permits
      • Consent for Information Release
      • Demolitions (Service Removals)
    • Commercial Projects
      • General Information & Regulations
      • Single Phase Service Connections
      • Three Phase Service Connections
      • Temporary Service
      • Upgrades, Relocations, & Renovations
      • Book an Isolation
      • Clearances
      • Severance, Variance, & Permits
      • Consent for Information Release
      • Demolitions (Service Removals)
    • Subdivision Projects
      • General Information & Regulations
      • Connection Requirements & Process
      • Distribution System Design
      • Overhead & Underground Connections
    • Capital Builds
      • General Information
      • Current Projects
    • Generation and Other Projects
      • MicroFIT and FIT
      • Microgeneration <10kW
      • Joint Use Pole Attachments
    • Resources
      • Distribution System Capacity Map
      • Job Site Safety
      • General Inquiries & Feedback
      • Locates
      • Unregistered Easements
Log In
Create Account
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55 Taunton Road East, Ajax, ON L1T 3V3

Customer Care

customercare@elexiconenergy.com

General Inquiries

Ajax, Pickering, Whitby:

1 (905) 427-9870

All other service areas:

1 (888) 445-2881

Outage Information

All service areas:

1 (866) 579-6819
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