You can email your question to customercare@elexiconenergy.com or call us at 1-888-420-0070 to speak to a Customer Experience Advisor, available Monday to Friday, between 8:30 a.m. and 4:30 p.m.

For more information on the price plans click here.

8.7 ¢/kWh Off-Peak Price

12.2 ¢/kWh Mid-Peak Price

18.2 ¢/kWh On-Peak Price

If you currently pay TOU electricity prices, you can switch to Tiered pricing. Click here to learn more about Customer Choice.

It’s important you choose a bill payment option that is most convenient for you. From pre-authorized payment plans to online banking, we offer a number of options to suit your lifestyle. Visit our View and Pay Your Electricity Bill page to learn more and choose the option that is right for you.

The Ontario Energy Board (OEB) – an independent government agency regulating the province’s electricity and natural gas sectors – sets the rates that utilities charge. The OEB sets the rates once a year, on November 1.

You can email your question to customercare@elexiconenergy.com or call us at 1-888-420-0070 to speak to a Customer Experience Advisor, available Monday to Friday, between 8:30 a.m. and 4:30 p.m.

The more you know about electricity rates and charges, the easier it will be to make informed decisions about your energy usage. Visit our Interactive Bill to learn more about your bill statement.

For more information on the price plans click here.