Planning outdoor work that involves digging? Everyone can see overhead wires but did you know Elexicon Energy also has a network of underground cable, including power lines, that could be buried on your property?

Hitting a cable or power line by accident could result in serious injury, power outage or property damage. If you are planting a tree or garden, building a fence or deck, or doing any project that requires digging, you must first contact Ontario One Call at least five (5) days in advance for a cable locate. Ontario One Call connects homeowners with buried infrastructure owners, including Elexicon and other utility providers, to ensure safe and responsible digging for all.

Checking for power lines_call_before_you_dig

Requesting a cable locate is FREE, it’s easy, and it’s the law. No matter the size of the job, call before you dig!

How to Request a Locate

1. Contact

A minimum of five business days before your project start date, submit a locate request using Ontario One Call’s website or call 1-800-400-2255. Ontario One Call will notify underground infrastructure owners that you plan to dig.

Required information:

  • Name and address of property owner
  • Expected date of the project
  • Size of the area where digging will occur
  • Estimated depth of digging
  • Type of work (tree planting, deck, fence, etc.)
  • Method of digging (hand or machine)

2. Locate

A certified professional from Elexicon and each underground infrastructure owner will visit your property and mark the buried lines and cables.

3. Dig

Follow the instructions and safety guidelines provided on the locate paperwork.

Hiring a Contractor?

If you are a homeowner working with a contractor, it is the contractor’s responsibility to contact Ontario One Call before digging. To protect yourself and your property, confirm with your contractor that Ontario One Call has been notified.

If you’re doing electrical work and need to install a meter, you’ll need a “meter locate”. Visit the Make a Service Request page for more information about secondary isolation.