Whether the power outage is at your business or in the surrounding area, call Elexicon Energy’s 24-hour Outage Hotline at 1-866-579-6819 to report the outage or listen to current power outage reports.
If the outage is at your business location, please provide the following information:
Call 9-1-1 and Elexicon immediately to report any downed wires or electrical hazards.
Always treat downed power lines as live and dangerous. Electricity can travel through the ground around downed wires. Stay back at least 10 metres (33 feet) or the length of a school bus.
Important: Please do not send emails regarding outages. Email is monitored Monday to Friday, between 8 a.m. and 4:30 p.m. only.