SCAM ALERT

Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection. Some are being advised to call 1-800-486-7420. This is not Elexicon Energy.

In some cases, customers are being threatened with disconnection unless a money e-transfer payment is made immediately. We do not accept money e-transfers, cash payments or digital currency.

If you receive a call like this, please hang up and report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.

To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

Conditions of Service | Elexicon Energy Inc.

Conditions of Service

Home Conditions of Service

See the Conditions of Service document below that provides all of the details in regard to daily procedures that we follow based on the Ontario Energy Board’s regulations.

Conditions of Service effective October 2020