SCAM ALERT

Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection in one (1) hour unless a payment is made immediately.

We do not accept money e-transfers, cash payments or digital currency. To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

If you receive a call like this and unsure of its legitimacy, please contact us at 1-888-420-0070 to speak to a customer care representative.

If you have been a victim of a scam or fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501.

Cancel my Elexicon Energy Service - Elexicon Energy
Skip to main content

Move In, Move Out

Home Move In, Move Out For Your Home Cancel my Elexicon Energy Service
move in move out image-Kids excited to move in

Cancel my Elexicon Energy service

Are you planning a move and no longer require Elexicon Energy’s service? To cancel your service start by logging in to your account.

Log in to my.elexicon

Before you begin, you will need the following information:

  • A copy of a recent bill
  • Your account number
  • Your legal closing or tenancy end date

Do you have a question or require assistance with your my.elexicon account?

Please contact our Custom Care Team available Monday-Friday, 8:30 a.m. – 4:30 p.m.