SCAM ALERT

Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection in one (1) hour unless a payment is made immediately.

We do not accept money e-transfers, cash payments or digital currency. To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

If you receive a call like this and unsure of its legitimacy, please contact us at 1-888-420-0070 to speak to a customer care representative.

If you have been a victim of a scam or fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501.

Start my Elexicon Energy Service - Elexicon Energy
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Move In, Move Out

Home Move In, Move Out For Your Home Start my Elexicon Energy Service
move in move out image-Kids excited to move in

Start my Elexicon Energy service

Are you moving into Elexicon Energy’s service area? To set up your account continue to the my.elexicon portal.

Continue to my.elexicon for next steps

If you’re a homeowner, you will need:

  • Your service address
  • Your legal closing date

If you’re a tenant, you will need:

  • Your service address
  • Your tenancy start date
  • Tenancy confirmation (if applicable)

Do you have a question or require assistance with your my.elexicon account?

Please contact our Custom Care Team available Monday-Friday, 8:30 a.m. – 4:30 p.m.