CUSTOMER NOTICE: PUBLIC AWARENESS OF ELECTRICAL SAFETY SURVEY

Starting January 5, 2026, Oraclepoll Research, on behalf of Elexicon Energy, will be contacting residents in the communities we serve to assess their understanding of how to stay safe around electricity and electrical equipment. The survey is a requirement of the Ontario Energy Board and takes approximately five to seven minutes to complete. The results of the survey will be included in our 2025 Scorecard and help drive our safety education efforts.

Cancel my Elexicon Energy Service - Elexicon Energy
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Move In, Move Out

Home Move In, Move Out For Your Home Cancel my Elexicon Energy Service
move in move out image-Kids excited to move in

Cancel my Elexicon Energy service

Are you planning a move and no longer require Elexicon Energy’s service? To cancel your service start by logging in to your account.

Log in to my.elexicon

Before you begin, you will need the following information:

  • A copy of a recent bill
  • Your account number
  • Your legal closing or tenancy end date

Do you have a question or require assistance with your my.elexicon account?

Please contact our Custom Care Team available Monday-Friday, 8:30 a.m. – 4:30 p.m.