August 30, 2022

What does or doesn’t qualify as a claim?

There are times when customers may experience property damage during an outage.

It is important to note that not all damages are covered as a claim.

  • An act of nature or natural disaster
  • Unexpected voltage fluctuations
  • Disconnections or interruptions of service for repairs or upgrades
  • Unanticipated equipment failure, an accident or emergency
What does or doesn’t qualify as a claim

In some instances, claims may be considered if property damage is caused by an Elexicon Energy employee or representative while doing maintenance or construction work. Contractors who work on behalf of Elexicon Energy, are mandated to have liability insurance and are responsible for their business operations.

Customers are encouraged to consult with their insurance agency regarding policy details, and coverage.