IMPORTANT NOTICE FOR ELEXICON CUSTOMERS

The Customer Portal will be offline for planned service improvements from Thursday, November 6th from 6:00 p.m. through to Friday, November 7th at 8:00 a.m.


NOTICE OF CANADA POST LABOUR DISRUPTION

Elexicon Energy customers who receive their bill by mail are still required to keep their accounts in good standing, even during a Canada Post labour disruption. Customers can access their monthly account information using either our customer portal, my.elexicon, and our self-service customer line at 1-888-445-2881. Click here for more information about how to access your account information and pay your bill.

Outages Archives - Elexicon Energy
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Winter weather and power outages

Anatomy of a Power Outage

What to do in case of downed power lines

HydroOne loss of supply

Animal interference

Part 3: What to do AFTER a power outage

Part 2: What to do DURING a power outage

Part 1: What to do BEFORE a power outage