CUSTOMER NOTICE: PUBLIC AWARENESS OF ELECTRICAL SAFETY SURVEY

Starting January 5, 2026, Oraclepoll Research, on behalf of Elexicon Energy, will be contacting residents in the communities we serve to assess their understanding of how to stay safe around electricity and electrical equipment. The survey is a requirement of the Ontario Energy Board and takes approximately five to seven minutes to complete. The results of the survey will be included in our 2025 Scorecard and help drive our safety education efforts.

Outages Archives - Elexicon Energy
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Winter weather and power outages

Anatomy of a Power Outage

What to do in case of downed power lines

HydroOne loss of supply

Animal interference

Part 3: What to do AFTER a power outage

Part 2: What to do DURING a power outage

Part 1: What to do BEFORE a power outage