Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection. Some are being advised to call 1-866-684-0676 within a certain window of time. This is not Elexicon Energy.

In some cases, customers are being threatened with disconnection unless a money e-transfer payment is made immediately. We do not accept money e-transfers, cash payments or digital currency.

If you receive a call like this, please hang up and report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.

To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

Outages Archives - Elexicon Energy
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Winter weather and power outages

Anatomy of a Power Outage

What to do in case of downed power lines

HydroOne loss of supply

Animal interference

Part 3: What to do AFTER a power outage

Part 2: What to do DURING a power outage

Part 1: What to do BEFORE a power outage