AJAX, ON — August 31, 2020 – Small business and registered charity customers impacted by the COVID-19 pandemic can now apply for the COVID-19 Energy Assistance Program for Small Business (CEAP-SB). Launched by the Government of Ontario and delivered by Elexicon Energy, the program provides a one time, on-bill credit to customers to help them catch up on their energy bills and resume regular payments.
“Small business owners and charities across the province have been struggling to pay their electricity bills during the COVID-19 pandemic, and this program will help our eligible customers bring their accounts back into good standing,” said Rob Scarffe, Elexicon Energy’s Vice President of Customer Experience.
Customers can apply for CEAP-SB by visiting elexiconenergy.com or calling 905-420-8440 or 1888-420-0070. Eligible customers may qualify for up to $850 in support towards their electricity bill if they primarily use electricity for heating, or up to $425 otherwise. CEAP-SB funds are limited, and eligible applications will be processed in the order in which they are received.
We encourage customers to contact our Customer Care Team by calling 905-420-8440 or 1888-420-0070 if they have any questions about CEAP-SB eligibility criteria, which was established by the Ontario Energy Board, outlined below.
Small business and registered charity electricity or natural gas customers are eligible for CEAPSB if they meet all of the following criteria:
About Elexicon Energy Inc.
Elexicon Energy provides more than 169,000 residential and business customers in parts of Durham Region and beyond with reliable and affordable energy services. The company is the fourth largest municipally owned electricity distributor in Ontario. Elexicon Energy is owned by five municipalities: the Town of Whitby, the City of Pickering, the Town of Ajax, the City of Belleville and the Municipality of Clarington.
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