News Release

December 5, 2022

Minister Smith and Elexicon Energy Launch Green Button to Help Local Energy Customers Save Money

Province gives families and businesses more control over electricity and natural gas bills

Mount Elgin, ON — December 5, 2022 – Energy Minister Todd Smith joined today Elexicon Energy (“Elexicon”) and several other Ontario utilities to launch the new Green Button data that will allow families and businesses across the organization’s service territory to track and control their energy use and save money on monthly bills.

Image of Elexicon - GB Launch with Minister Smith

Studies have found that access to energy data, which Green Button along with smart home devices enables, can help consumers achieve energy savings of up to 18 percent. Ontario becomes the first province in Canada to mandate the standard.

“Families and businesses want to be in the driver’s seat when it comes to their energy bills,” said Todd Smith, Minister of Energy. “Green Button is part of our commitment to give consumers more choice when it comes to their energy use and will enable easy, quick and safe access to their consumption data through smartphone or computer apps so they can find customized tips to reduce energy use or switch electricity price plans to save money.”

“Elexicon is excited to provide our customers with the data they need to make informed choices. Today is one step of many that will help bring the Green Button initiative into the homes of Elexicon Energy customers by November 2023,” said Indrani J. Butany-DeSouza, President and CEO at Elexicon Energy. “We know that our customers are digitally and technologically savvy, which is why we are working hard to bring more innovative solutions and services to our communities.”

The implementation of the Green Button standard comes as the Ontario government marks two years of providing consumers with Customer Choice rates. As of November 1, 2020, most families, small businesses, and farms can select either a time-of-use (TOU) or tiered billing structure for their electricity usage. More than 355,000 Ontario electricity customers have used this choice to better manage their electricity bills by switching their pricing plan to one that is a better fit. Green Button provides families and businesses the information they need to better understand their energy use so they can make an informed decision on which price plan is right for them, helping them to lower their energy bills.

Quick Facts

  • Green Button first became available in 2012, and prior to the new regulatory requirement, offering it to customers was voluntary in Ontario for electricity and natural gas utilities.
  • In 2015 London Hydro became the first Ontario utility to provide Green Button to their customers. Since its launch, 160,000 electricity and 106,000 water London Hydro customers have utilized Green Button.
  • When choosing an electricity billing structure, if a customer limits their consumption to non-peak hours, during evenings and weekends, TOU pricing may be their preferred rate plan. If customers consume most of their electricity during weekday hours, tiered pricing may be a better option for them.
  • Energy customers in Ontario who are served by utilities that have fully implemented Green Button have access to a wide range of applications that are tailored to their individual needs. As more utilities in Ontario implement Green Button, new applications are expected to be developed to serve all types of customers, including residential, commercial, and industrial energy users.

 


About Elexicon Energy
Elexicon Energy powers life’s most meaningful moments. As the fourth largest municipally-owned electricity distributor in Ontario, our vision is to empower the communities we serve and help customers seize opportunities to ignite a better future. We provide over 174,000 residential and business customers with reliable and affordable energy services. Elexicon Energy is owned by five municipalities: the City of Pickering, the Town of Ajax, the Town of Whitby, the City of Belleville and the Municipality of Clarington. Learn more at elexiconenergy.com and follow us on Twitter and LinkedIn.

Media Contact
Chris Mace
Internal & Customer Communications Advisor
P: 905-621-2549 | E: cmace@elexiconenenrgy.com