SCAM ALERT

Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection unless a payment is made immediately.

We do not accept money e-transfers, cash payments or digital currency. To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

If you receive a call like this and unsure of its legitimacy, please contact us at 1-888-420-0070 to speak to a customer care representative. If you have been a victim of a scam or fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501.


POTENTIAL CANADA POST STRIKE

Elexicon Energy customers who receive their monthly bill statement by mail may be impacted by a potential Canada Post strike, and will need to access their eBill by using our customer portal, my.elexicon. More info…

Dream Big, Dream Brighter fundraising event - Elexicon Energy
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Outage Map
  • Home
    • Account & Billing
      • Log In
      • View & Pay Your Bill
      • Track Your Usage
      • Understand Your Bill
      • Ways to Pay
      • Late Payment & Disconnections
      • Rates
      • Rate Options
      • Ontario Electricity Rebate
      • Move In, Move Out
      • Retail Electricity Contract
      • FAQs
    • Outages & Safety
      • Report An Outage
      • Planned Outages
      • Outages Safety for Homeowners
      • Planned Work & Projects
      • Community Safety
      • Safety At Home
      • Call Before You Dig
      • Submit a Claim
      • COVID-19
    • Save Energy & Money
      • Rebates & Programs
      • Generating Your Own Power
      • Financial Assistance
      • Money-Saving Tips
      • Green Button Data
    • Services
      • Make a Service Request
      • Report a Problem
      • Tree Trimming
      • Cable Locates
      • Landlords & Property Managers
      • Streetlights
      • Installing EV Chargers
      • Smart Meters
  • Business
    • Account & Billing
      • Log In
      • View & Pay Your Bill
      • Move In, Move Out
      • Understand Your Bill
      • Ways to Pay
      • Late Payment & Disconnections
      • Rates
      • Rate Options
      • Ontario Electricity Rebate
      • Interval Metering & Usage
      • EWRB Data Request Form
      • RPP Declaration
      • FAQs
    • Outages & Safety
      • Report An Outage
      • Planned Outages
      • Outages Safety for Business
      • Planned Work & Projects
      • Farms
      • Safety At Work
      • COVID-19
    • Save Energy & Money
      • Business Conservation
      • Energy Saving Tips
      • Financial Assistance
      • Rebates & Programs
      • Green Button Data
    • Services
      • Make a Service Request
      • Report a Problem
      • Metering
      • Industrial Conservation Initiative
      • Generating Your Own Power
      • Installing EV Chargers
      • High Voltage Vaults
  • Contractors & Developers
    • Residential Projects
      • General Information & Regulations
      • Book an Isolation
      • Infill
      • Temporary Service
      • Upgrades, Relocations, & Renovations
      • Clearances
      • Severance, Variance, & Permits
      • Consent for Information Release
      • Demolitions (Service Removals)
    • Commercial Projects
      • General Information & Regulations
      • Single Phase Service Connections
      • Three Phase Service Connections
      • Temporary Service
      • Upgrades, Relocations, & Renovations
      • Book an Isolation
      • Clearances
      • Severance, Variance, & Permits
      • Consent for Information Release
      • Demolitions (Service Removals)
    • Subdivision Projects
      • General Information & Regulations
      • Connection Requirements & Process
      • Distribution System Design
      • Overhead & Underground Connections
    • Capital Builds
      • General Information
      • Current Projects
    • Generation and Other Projects
      • MicroFIT and FIT
      • Microgeneration <10kW
      • Joint Use Pole Attachments
    • Resources
      • Distribution System Capacity Map
      • Job Site Safety
      • General Inquiries & Feedback
      • Locates
      • Unregistered Easements
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Dream Big, Dream Brighter fundraising event

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November 17, 2023

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News Release

Before you dig, know what’s below: Ontario’s largest electricity utilities call for safe digging practices

April 24, 2025

Ontario's largest electricity utilities are reminding customers and contractors to put safety first this Dig Safe Month. Whether it's plans to plant a tree, install a new deck, or continue cleanup efforts from the recent ice storm, contact Ontario One Call before you dig or break ground. It's a crucial step to stay safe and get the job done.

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Elexicon Energy Seeking Customer Input on Investment Plan

April 7, 2025

Elexicon, the electricity distribution company serving parts of Durham Region, and Belleville, Brock, Gravenhurst and Port Hope, is inviting its customers to play a key role in shaping the future of their community’s energy landscape.

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Don’t let fraud catch you off guard: Ontario utilities unite to raise awareness during Fraud Prevention Month

March 10, 2025

March is National Fraud Prevention Month, and four of Ontario’s largest utilities are coming together to raise awareness about scams targeting utility customers across the province.

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