Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection. Some are being advised to call 1-866-684-0676 within a certain window of time. This is not Elexicon Energy.
In some cases, customers are being threatened with disconnection unless a money e-transfer payment is made immediately. We do not accept money e-transfers, cash payments or digital currency.
If you receive a call like this, please hang up and report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.
To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.