SCAM ALERT

Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection. Some are being advised to call 1-866-684-0676 within a certain window of time. This is not Elexicon Energy.

In some cases, customers are being threatened with disconnection unless a money e-transfer payment is made immediately. We do not accept money e-transfers, cash payments or digital currency.

If you receive a call like this, please hang up and report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.

To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.

Start my Elexicon Energy Service - Elexicon Energy
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Move In, Move Out

Home Move In, Move Out For Your Business Start my Elexicon Energy Service
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Start my Elexicon Energy service

Is your business moving into Elexicon Energy’s service area? To set up your account continue to the my.elexicon portal.

Continue to my.elexicon for next steps

If you’re a property owner, you will need:

  • Your service address
  • Your legal closing date

If you’re a tenant, you will need:

  • Your service address
  • Your tenancy start date
  • Confirmation of tenancy (if applicable)

Do you have a question or require assistance with your my.elexicon account?

Please contact our Custom Care Team available Monday-Friday, 8:30 a.m. – 4:30 p.m.