Individuals claiming to be from Elexicon Energy are contacting customers and threatening disconnection. Some are being advised to call 1-866-684-0676 within a certain window of time. This is not Elexicon Energy.
In some cases, customers are being threatened with disconnection unless a money e-transfer payment is made immediately. We do not accept money e-transfers, cash payments or digital currency.
If you receive a call like this, please hang up and report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.
To view a list of our bill payment options, click here. To learn more about our disconnection process, click here.
As a business owner, the health and safety of your employees, customers and suppliers is a top priority. View Elexicon Energy’s list of safety measures to prevent electrical hazards within your workplace.
Panels and Circuits
Label circuit breakers in your electrical panel: This will help you keep track of what room or office and equipment each circuit belongs to.
Periodically check fuses: You should consistently monitor fuses, asloose fuses can overheat and pose a safety hazard.
Cords and Plugs
Carefully unplug devices: When disconnecting devices, pull the plug instead of the cord.
Keep cords away from heat sources and water: These elements can damage cords and cause serious injury such as electric shock.
Do not leave cords in high-traffic areas: This can be a tripping hazard and cause damage to the cord itself.
Use outdoor cords: Only certified three-prong extension cords should be used outdoors.
Do not leave devices plugged in: Unplug any electrical equipment while not in use.
Use appropriate light bulbs: When replacing light bulbs, ensure they are the correct wattage for the fixture.
Do not attempt to repair energized devices: Always ensure devices are de-energized by using a tester.