Community Report – Shareholder Municipalities Q1 and Q2 (2023)

Town of Ajax

We proudly serve 39,000 residential and business customers in the Town of Ajax with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Under the Regulated Price Plan (RPP), residential and small business customers can choose one of three electricity rates, Time-of-Use (TOU), the new Ultra-Low Overnight (ULO) and Tiered. With TOU and ULO, the price depends on when customers use electricity. With Tiered, the price depends on how much electricity the customer uses overall in a month. More info…
- Energy companies are required to offer the ULO rate to its customers by November 1, 2023. Elexicon is currently testing its billing systems and undergoing a bill redesign to accommodate the new rate and is aiming to offer ULO to its customers by October 1.
- As of June 30, approximately 7,000 Elexicon customers (or 4 per cent) have switched between TOU and Tiered.
Elexicon is working to implement Green Button for its residential and business customers. All of Ontario’s energy companies must have Green Button in place by November 1, 2023. Green Button allows consumers to download their energy data and account holder information from their energy company, and authorize the secure, automatic transfer of this data to a third-party’s Green Button application of their choice. More info…
There are financial assistance programs in place to support customers, including the Low-income Energy Assistance Program and the Ontario Electricity Support Program. Elexicon continues to encourage customers experiencing difficulty paying their bill to contact us to discuss bill payment options.
Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q1/Q2 2023.
- Phone calls: 44,937
- Written enquiries: 18,280

More than 39,000 homes and businesses in the Town of Ajax depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q1 2023

The average number of hours that power to a customer was interrupted in Q1 2023 was 0.11 compared to 0.25 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Defective Equipment:
1,111 hrs compared to 6,012 hrs in Q1 2022

Scheduled Outage:
363 hrs compared to 214 hrs in Q1 2022

Foreign Interference*
210 hrs compared to 183 hrs in Q1 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

1,764 hrs in Q1 2023 compared to 20,064 hrs in Q1 2022

The average number of times that power to a customer was interrupted in Q1 2023 was 0.04 compared to 0.56 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Scheduled Outage:
7 outages compared to 4 outages in Q1 2022

Foreign Interference:
6 outages compared to 4 outages in Q1 2022

Defective Equipment:
3 outages compared to 11 outages in Q1 2022

TOTAL NUMBER OF OUTAGES:

19 in Q1 2023 compared to 24 in Q1 2022

Q2 2023

The average number of hours that power to a customer was interrupted in Q2 2023 was 0.35 compared to 0.05 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Human Element:
4,696 hrs compared to 0 hrs in Q2 2022

Foreign Interference:
3,916 hrs compared to 624 hrs in Q2 2022

Defective Equipment:
2,275 hrs compared to 432 hrs in Q2 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

13,956 hrs in Q2 2023 compared to 1,947 hrs in Q2 2022

The average number of times that power to a customer was interrupted in Q2 2023 was 0.31 compared to 0.03 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Defective Equipment:
11 outages compared to 5 outages in Q2 2022

Unknown/Other:
8 outages compared to 7 outages in Q2 2022

Foreign Interference:
6 outages compared to 15 outages in Q2 2022

TOTAL NUMBER OF OUTAGES:

28 in Q2 2023 compared to 35 in Q2 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Underway: Infrastructure rebuild on Westney Road North, between Taunton Road 5th Concession Road
Upcoming Planned Work: Replacing poles and pad mount transformers throughout the community.

On April 28, Elexicon held a ribbon cutting ceremony to mark the completion of its Seaton Municipal Transformer Station (Seaton TS), located in north Pickering. The Seaton TS is Elexicon’s first municipal transformer station wholly owned and operated by the utility. It will provide connection capacity for approximately 20,000 homes and businesses in the City of Pickering and Town of Ajax to support the growth in these communities and allow for the connection of renewable energy resources. More info…
Elexicon received the Electricity Distributors Association’s (EDA) Public Electrical Safety Excellence Award for its commitment to improving public electrical safety through its support of, and collaboration with, the Kids Safety Village of Durham Region. The award was presented on May 29 at the EDA’s Awards Gala. More info…
On June 22, Elexicon Corporation, the single shareholder and holding of Elexicon Energy and Elexicon Group, released its 2022 Annual Report. The report, titled Resiliency · Readiness · Responsiveness, highlights the many accomplishments that subsidiary companies Elexicon Energy and Elexicon Group achieved last year. More info…
- In addition to the Annual Report, Elexicon Corporation also released its second Corporate, Environmental and Social Responsibility Report. The report details how Elexicon Corporation, along with its subsidiaries, are looking after the people and planet in its communities to foster a more sustainable future. More info…

Enbridge Gas, along with the federal and Ontario governments, have officially launched the co-delivery of the Canada Greener Homes grant through a single platform. The program provides rebates toward the cost of eligible retrofits such as home insulation, windows, doors and renewable energy systems. More info…
Deputy Prime Minister Chrystia Freeland, Premier Doug Ford, Energy Minister Todd Smith and Chief Mark Hill of the Six Nations of the Grand River announced Canada’s largest ever electrical-grid battery project. This initiative will reduce the province’s reliance on gas powered plants to feed the grid. The project received $50 million from the federal government and another $170 million from the Canadian Infrastructure Bank. When it goes online in 2025, the batteries will provide enough electricity to power a city the size of Oshawa. More info…
Electricity Canada released its state of the industry report. According to the new report, Canada will not be able to make its climate commitments unless it starts building a clean, reliable and affordable electrical gridt. Canada’s electricity providers need to expand the capacity of the grid – which is already 84 per cent carbon-free – and make it almost completely non-emitting by 2035. More info…
Ontario is leveraging its world-class clean electricity grid by launching a clean energy credit ("CEC") registry. Proceeds from the sale of CECs will help keep costs down for electricity ratepayers and fund the construction of clean electricity projects in Ontario through a newly created Future Clean Electricity Fund. CECs may be of interest to organizations or municipalities with net zero targets. More info…
Information on the location of electric vehicles by FSA (postal code) is now available through the Ministry of Transportation's Electric Vehicle Database. This will support electricity utilities in targeting infrastructure investments to support the ongoing electrification of transportation. The databases indicate where the vehicle is registered, and not necessarily where the vehicle is regularly located. More info…
Ontario is helping thousands of additional families reduce their energy use and save money by updating the eligibility for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. To ensure families have access to these critical supports and help keep costs down, the income eligibility threshold is being raised by $11,715 for a four-person household and by $8,285 for a couple. More info…

May 1 marked the end of the Ontario Energy Board’s (OEB) winter disconnection ban for residential customers. Under the winter disconnection ban, regulated electricity and natural gas distributors cannot disconnect residential customers for non-payment between November 15 and April 30. More info…
On May 1, summer TOU hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan took effect and remain in place until October 31, 2023. Electricity prices for both did not change. More info…
In early May, the Province of Ontario announced changes to the eligibility requirements for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. More info…
On May 25, the Ontario government announced the launch of Peak Perks, a new program that provides a financial incentive for residential customers who are willing to conserve energy and reduce their air conditioning at peak times and have an eligible smart thermostat connected to a central air conditioning system or heat pump unit. More info…

CORPORATE GIVING PROGRAM UPDATE:

2023 Budget: $82,512
Amount spent to date: $46,622

RECENT CORPORATE GIVING RECIPIENTS:

Ajax Mayor’s Gala
Alzheimer Society of Durham Region
Autism Home Base Durham
Big Brothers Big Sisters of South-West Durham and Northumberland
Ontario Shores Foundation for Mental Health
Oshawa Vikings Rugby Club
Pickering Village JAMFest
Rotary Club of Ajax

“Elexicon Energy’s support of the Alzheimer Society of Durham Region helps provide counselling, support and education for people living with Alzheimer’s disease and other dementias. Your generous contribution helps ensure those living with dementia have access to the services they need, and their families and care partners are supported and prepared for the journey ahead. Thank you for investing in our community and helping to improve the quality of life for those impacted by dementia in Durham Region.”

– Kendel Ferrara, Director of Philanthropy

Alzheimer Society of Durham Region

"Elexicon Energy’s impactful support of our In-School Mentoring program has made a real difference in the lives of kids in our community. Their generous donation enabled us to match caring mentors with children facing challenges in the school setting. Through weekly one-on-one interactions, these matches engaged in activities fostering mental health, confidence and positive attitudes towards school. With Elexicon’s partnership, we are not just creating mentorship connections, we are building foundations for improved coping skills, self-esteem and academic engagement – making a lasting positive impact on the lives of 50 children and youth."

– Claire Camacho, Marketing and Resource Development Coordinator

Big Brothers Big Sisters of South-West Durham and Northumberland

“Elexicon Energy has been instrumental in the success of the annual Pickering Village JAMFest. Elexicon’s gracious corporate and financial support allows the festival to feature Durham Region’s best musical acts while also producing a first-class community event!”

– Lido Chilelli, Producer

Pickering Village JAMFest

“Elexicon Energy’s generous sponsorship of Mocktails, Makeup and a Movie supported the most critical needs in the women’s mental health programs at Ontario Shores Centre. Their support of MMM also enabled further fundraising and awareness around the need for more specialized mental health care programs, specifically for women across Ontario.”

– Sean Hogan, Manager of Development

Ontario Shores Foundation for Mental Health

“The Oshawa Vikings Rugby Club were both privileged and honoured to have received a sponsorship from Elexicon Energy. This sponsorship provided the financial support to help get five players and coaches, who were preselected for the MARI team (Mixed Ability Rugby Invitational), to play an invitational game against the Malone Tornadoes in Belfast, Ireland this past May. Through this support, we were able to get athletes both with and without disabilities over to play competitive contact rugby; a game they have been so deterred from playing before. The impact on the athletes’ lives has been far reaching, including opportunities to continue to teach MAS to community members abroad and at home so others can see full inclusion in sport is possible and achievable.”

– Dr. Debbie Smith, Volunteer

Oshawa Vikings Rugby Club

City of Belleville

We proudly serve 18,000 residential and business customers in the City of Belleville with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Under the Regulated Price Plan (RPP), residential and small business customers can choose one of three electricity rates, Time-of-Use (TOU), the new Ultra-Low Overnight (ULO) and Tiered. With TOU and ULO, the price depends on when customers use electricity. With Tiered, the price depends on how much electricity the customer uses overall in a month. More info…
- Energy companies are required to offer the ULO rate to its customers by November 1, 2023. Elexicon is currently testing its billing systems and undergoing a bill redesign to accommodate the new rate and is aiming to offer ULO to its customers by October 1.
- As of June 30, approximately 7,000 Elexicon customers (or 4 per cent) have switched between TOU and Tiered.
Elexicon is working to implement Green Button for its residential and business customers. All of Ontario’s energy companies must have Green Button in place by November 1, 2023. Green Button allows consumers to download their energy data and account holder information from their energy company, and authorize the secure, automatic transfer of this data to a third-party’s Green Button application of their choice. More info…
There are financial assistance programs in place to support customers, including the Low-income Energy Assistance Program and the Ontario Electricity Support Program. Elexicon continues to encourage customers experiencing difficulty paying their bill to contact us to discuss bill payment options.
Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q1/Q2 2023.
- Phone calls: 44,937
- Written enquiries: 18,280

More than 18,000 homes and businesses in the City of Belleville depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q1 2023

The average number of hours that power to a customer was interrupted in Q1 2023 was 0.23 compared to 1.20 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Foreign Interference*:
3,696 hrs compared to 173 hrs in Q1 2022

Defective Equipment:
405 hrs compared to 6,687 hrs in Q1 2022

Scheduled Outage:
120 hrs compared to 333 hrs in Q1 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

4,221 hrs in Q1 2023 compared to 22,799 hrs in Q1 2022

The average number of times that power to a customer was interrupted in Q1 2023 was 0.11 compared to 0.31 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Scheduled Outage:
4 outages compared to 6 outages in Q1 2022

Defective Equipment:
3 outages compared to 14 outages in Q1 2022

Foreign Interference:
3 outages compared to 2 outages in

TOTAL NUMBER OF OUTAGES:

10 in Q1 2023 compared to 26 in Q1 2022

Q2 2023

The average number of hours that power to a customer was interrupted in Q2 2023 was 0.36 compared to 0.55 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Defective Equipment:
5,540 hrs compared to 237 hrs in Q2 20222

Scheduled Outage:
738 hrs compared to 254 hrs in Q2 2022

Foreign Interference:
208 hrs compared to 21 hrs in Q2 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

6,518 hrs in Q2 2023 compared to 10,011 hrs in Q2 2022

The average number of times that power to a customer was interrupted in Q2 2023 was 0.22 compared to 0.14 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Scheduled Outage:
8 outages compared to 7 outages in Q2 2022

Foreign Interference:
5 outages compared to 2 outages in Q2 2022

Defective Equipment:
4 outages compared to 6 outages in Q2 2022

TOTAL NUMBER OF OUTAGES:

18 in Q2 2023 compared to 50 in Q2 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Church Substation Transformer and Cable Upgrade: Rebuilt transformer and completed higher capacity cable connections from station to surrounding system.
Harder Substation – 44kV Cable Upgrade: Improved supply to substation.
Upcoming Planned Work: Replacing poles throughout the community.

On April 28, Elexicon held a ribbon cutting ceremony to mark the completion of its Seaton Municipal Transformer Station (Seaton TS), located in north Pickering. The Seaton TS is Elexicon’s first municipal transformer station wholly owned and operated by the utility. It will provide connection capacity for approximately 20,000 homes and businesses in the City of Pickering and Town of Ajax to support the growth in these communities and allow for the connection of renewable energy resources. More info…
Elexicon received the Electricity Distributors Association’s (EDA) Public Electrical Safety Excellence Award for its commitment to improving public electrical safety through its support of, and collaboration with, the Kids Safety Village of Durham Region. The award was presented on May 29 at the EDA’s Awards Gala. More info…
On June 22, Elexicon Corporation, the single shareholder and holding of Elexicon Energy and Elexicon Group, released its 2022 Annual Report. The report, titled Resiliency · Readiness · Responsiveness, highlights the many accomplishments that subsidiary companies Elexicon Energy and Elexicon Group achieved last year. More info…
- In addition to the Annual Report, Elexicon Corporation also released its second Corporate, Environmental and Social Responsibility Report. The report details how Elexicon Corporation, along with its subsidiaries, are looking after the people and planet in its communities to foster a more sustainable future. More info…

Enbridge Gas, along with the federal and Ontario governments, have officially launched the co-delivery of the Canada Greener Homes grant through a single platform. The program provides rebates toward the cost of eligible retrofits such as home insulation, windows, doors and renewable energy systems. More info…
Deputy Prime Minister Chrystia Freeland, Premier Doug Ford, Energy Minister Todd Smith and Chief Mark Hill of the Six Nations of the Grand River announced Canada’s largest ever electrical-grid battery project. This initiative will reduce the province’s reliance on gas powered plants to feed the grid. The project received $50 million from the federal government and another $170 million from the Canadian Infrastructure Bank. When it goes online in 2025, the batteries will provide enough electricity to power a city the size of Oshawa. More info…
Electricity Canada released its state of the industry report. According to the new report, Canada will not be able to make its climate commitments unless it starts building a clean, reliable and affordable electrical gridt. Canada’s electricity providers need to expand the capacity of the grid – which is already 84 per cent carbon-free – and make it almost completely non-emitting by 2035. More info…
Ontario is leveraging its world-class clean electricity grid by launching a clean energy credit ("CEC") registry. Proceeds from the sale of CECs will help keep costs down for electricity ratepayers and fund the construction of clean electricity projects in Ontario through a newly created Future Clean Electricity Fund. CECs may be of interest to organizations or municipalities with net zero targets. More info…
Information on the location of electric vehicles by FSA (postal code) is now available through the Ministry of Transportation's Electric Vehicle Database. This will support electricity utilities in targeting infrastructure investments to support the ongoing electrification of transportation. The databases indicate where the vehicle is registered, and not necessarily where the vehicle is regularly located. More info…
Ontario is helping thousands of additional families reduce their energy use and save money by updating the eligibility for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. To ensure families have access to these critical supports and help keep costs down, the income eligibility threshold is being raised by $11,715 for a four-person household and by $8,285 for a couple. More info…

May 1 marked the end of the Ontario Energy Board’s (OEB) winter disconnection ban for residential customers. Under the winter disconnection ban, regulated electricity and natural gas distributors cannot disconnect residential customers for non-payment between November 15 and April 30. More info…
On May 1, summer TOU hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan took effect and remain in place until October 31, 2023. Electricity prices for both did not change. More info…
In early May, the Province of Ontario announced changes to the eligibility requirements for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. More info…
On May 25, the Ontario government announced the launch of Peak Perks, a new program that provides a financial incentive for residential customers who are willing to conserve energy and reduce their air conditioning at peak times and have an eligible smart thermostat connected to a central air conditioning system or heat pump unit. More info…

CORPORATE GIVING PROGRAM UPDATE:

2023 Budget: $38,304
Amount spent to date: $5,000

RECENT CORPORATE GIVING RECIPIENTS:

Eastminister United Church
Grace Inn Shelter

Municipality of Clarington

We proudly serve 16,000 residential and business customers in the Municipality of Clarington with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Under the Regulated Price Plan (RPP), residential and small business customers can choose one of three electricity rates, Time-of-Use (TOU), the new Ultra-Low Overnight (ULO) and Tiered. With TOU and ULO, the price depends on when customers use electricity. With Tiered, the price depends on how much electricity the customer uses overall in a month. More info…
- Energy companies are required to offer the ULO rate to its customers by November 1, 2023. Elexicon is currently testing its billing systems and undergoing a bill redesign to accommodate the new rate and is aiming to offer ULO to its customers by October 1.
- As of June 30, approximately 7,000 Elexicon customers (or 4 per cent) have switched between TOU and Tiered.
Elexicon is working to implement Green Button for its residential and business customers. All of Ontario’s energy companies must have Green Button in place by November 1, 2023. Green Button allows consumers to download their energy data and account holder information from their energy company, and authorize the secure, automatic transfer of this data to a third-party’s Green Button application of their choice. More info…
There are financial assistance programs in place to support customers, including the Low-income Energy Assistance Program and the Ontario Electricity Support Program. Elexicon continues to encourage customers experiencing difficulty paying their bill to contact us to discuss bill payment options.
Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q1/Q2 2023.
- Phone calls: 44,937
- Written enquiries: 18,280

More than 16,000 homes and businesses in the Municipality of Clarington depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q1 2023

The average number of hours that power to a customer was interrupted in Q1 2023 was 0.12 compared to 0.04 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Tree Contact:
1,586 hrs compared to 164 hrs in Q1 2022

Defective Equipment:
266 hrs compared to 704 hrs in Q1 2022

Loss of Supply
255 hrs compared to 4,043 hrs in Q1 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

2,154 hrs in Q1 2023 compared to 8,591 hrs in Q1 2022

The average number of times that power to a customer was interrupted in Q1 2023 was 0.06 compared to 0.02 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Defective Equipment:
3 outages compared to 12 outages in Q1 2022

Foreign Interference:
2 outages compared to 4 outages in Q1 2022

Tree Contact:
2 outages compared to 2 outages in Q1 2022

TOTAL NUMBER OF OUTAGES:

9 in Q1 2023 compared to 30 in Q1 2022

Q2 2023

The average number of hours that power to a customer was interrupted in Q2 2023 was 0.39 compared to 0.74 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Loss of Supply:
25,447 hrs compared to 6,578 hrs in Q2 2022

Defective Equipment:
4,845 hrs compared to 568 hrs in Q2 2022

Unknown/Other:
1,105 hrs compared to 162 hrs in Q2 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

31,740 hrs in Q2 2023 compared to 34,870 hrs in Q2 2022

The average number of times that power to a customer was interrupted in Q2 2023 was 0.58 compared to 0.35 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Defective Equipment:
3 outages compared to 9 outages in Q2 2022

Unknown/Other:
3 outages compared to 8 outages in Q2 2022

Scheduled Outage:
3 outages compared to 6 outages in Q2 2022

TOTAL NUMBER OF OUTAGES:

13 in Q2 2023 compared to 59 in Q2 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Tree Trimming activity was conducted in Bowmanville and Orono, from early January to mid-April. The proactive work and preventative maintenance helps ensure public safety and the reliable operation of Elexicon’s distribution system during major weather events.
Upcoming Planned Work: Replacing poles and pad mount transformers throughout the community.

On April 28, Elexicon held a ribbon cutting ceremony to mark the completion of its Seaton Municipal Transformer Station (Seaton TS), located in north Pickering. The Seaton TS is Elexicon’s first municipal transformer station wholly owned and operated by the utility. It will provide connection capacity for approximately 20,000 homes and businesses in the City of Pickering and Town of Ajax to support the growth in these communities and allow for the connection of renewable energy resources. More info…
Elexicon received the Electricity Distributors Association’s (EDA) Public Electrical Safety Excellence Award for its commitment to improving public electrical safety through its support of, and collaboration with, the Kids Safety Village of Durham Region. The award was presented on May 29 at the EDA’s Awards Gala. More info…
On June 22, Elexicon Corporation, the single shareholder and holding of Elexicon Energy and Elexicon Group, released its 2022 Annual Report. The report, titled Resiliency · Readiness · Responsiveness, highlights the many accomplishments that subsidiary companies Elexicon Energy and Elexicon Group achieved last year. More info…
- In addition to the Annual Report, Elexicon Corporation also released its second Corporate, Environmental and Social Responsibility Report. The report details how Elexicon Corporation, along with its subsidiaries, are looking after the people and planet in its communities to foster a more sustainable future. More info…

Enbridge Gas, along with the federal and Ontario governments, have officially launched the co-delivery of the Canada Greener Homes grant through a single platform. The program provides rebates toward the cost of eligible retrofits such as home insulation, windows, doors and renewable energy systems. More info…
Deputy Prime Minister Chrystia Freeland, Premier Doug Ford, Energy Minister Todd Smith and Chief Mark Hill of the Six Nations of the Grand River announced Canada’s largest ever electrical-grid battery project. This initiative will reduce the province’s reliance on gas powered plants to feed the grid. The project received $50 million from the federal government and another $170 million from the Canadian Infrastructure Bank. When it goes online in 2025, the batteries will provide enough electricity to power a city the size of Oshawa. More info…
Electricity Canada released its state of the industry report. According to the new report, Canada will not be able to make its climate commitments unless it starts building a clean, reliable and affordable electrical gridt. Canada’s electricity providers need to expand the capacity of the grid – which is already 84 per cent carbon-free – and make it almost completely non-emitting by 2035. More info…
Ontario is leveraging its world-class clean electricity grid by launching a clean energy credit ("CEC") registry. Proceeds from the sale of CECs will help keep costs down for electricity ratepayers and fund the construction of clean electricity projects in Ontario through a newly created Future Clean Electricity Fund. CECs may be of interest to organizations or municipalities with net zero targets. More info…
Information on the location of electric vehicles by FSA (postal code) is now available through the Ministry of Transportation's Electric Vehicle Database. This will support electricity utilities in targeting infrastructure investments to support the ongoing electrification of transportation. The databases indicate where the vehicle is registered, and not necessarily where the vehicle is regularly located. More info…
Ontario is helping thousands of additional families reduce their energy use and save money by updating the eligibility for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. To ensure families have access to these critical supports and help keep costs down, the income eligibility threshold is being raised by $11,715 for a four-person household and by $8,285 for a couple. More info…

May 1 marked the end of the Ontario Energy Board’s (OEB) winter disconnection ban for residential customers. Under the winter disconnection ban, regulated electricity and natural gas distributors cannot disconnect residential customers for non-payment between November 15 and April 30. More info…
On May 1, summer TOU hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan took effect and remain in place until October 31, 2023. Electricity prices for both did not change. More info…
In early May, the Province of Ontario announced changes to the eligibility requirements for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. More info…
On May 25, the Ontario government announced the launch of Peak Perks, a new program that provides a financial incentive for residential customers who are willing to conserve energy and reduce their air conditioning at peak times and have an eligible smart thermostat connected to a central air conditioning system or heat pump unit. More info…

CORPORATE GIVING PROGRAM UPDATE:

2023 Budget: $33,948
Amount spent to date: $8,308

RECENT CORPORATE GIVING RECIPIENTS:

A Gift of Art
Alzheimer Society of Durham Region
Autism Home Base Durham
Big Brothers Big Sisters of Clarington
Ontario Shores Foundation for Mental Health
Oshawa Vikings Rugby Club

City of Pickering

We proudly serve 34,000 residential and business customers in the City of Pickering with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Under the Regulated Price Plan (RPP), residential and small business customers can choose one of three electricity rates, Time-of-Use (TOU), the new Ultra-Low Overnight (ULO) and Tiered. With TOU and ULO, the price depends on when customers use electricity. With Tiered, the price depends on how much electricity the customer uses overall in a month. More info…
- Energy companies are required to offer the ULO rate to its customers by November 1, 2023. Elexicon is currently testing its billing systems and undergoing a bill redesign to accommodate the new rate and is aiming to offer ULO to its customers by October 1.
- As of June 30, approximately 7,000 Elexicon customers (or 4 per cent) have switched between TOU and Tiered.
Elexicon is working to implement Green Button for its residential and business customers. All of Ontario’s energy companies must have Green Button in place by November 1, 2023. Green Button allows consumers to download their energy data and account holder information from their energy company, and authorize the secure, automatic transfer of this data to a third-party’s Green Button application of their choice. More info…
There are financial assistance programs in place to support customers, including the Low-income Energy Assistance Program and the Ontario Electricity Support Program. Elexicon continues to encourage customers experiencing difficulty paying their bill to contact us to discuss bill payment options.
Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q1/Q2 2023.
- Phone calls: 44,937
- Written enquiries: 18,280

More than 34,000 homes and businesses in the City of Pickering depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q1 2023

The average number of hours that power to a customer was interrupted in Q1 2023 was 0.36 compared to 0.08 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Foreign Interference*:
6,049 hrs compared to 221 hrs in Q1 2022

Defective Equipment:
4,202 hrs compared to 1,040 hrs in Q1 2022

Unknown/Other:
1,175 hrs compared to 87 hrs in Q1 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

12,658 hrs in Q1 2023 compared to 2,721 hrs in Q1 2022

The average number of times that power to a customer was interrupted in Q1 2023 was 0.29 compared to 0.12 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Scheduled Outage:
6 outages compared to 2 outages in Q1 2022

Defective Equipment:
5 outages compared to 11 outages in Q1 2022

Unknown/Other:
5 outages compared to 5 outages in Q1 2022

TOTAL NUMBER OF OUTAGES:

24 in Q1 2023 compared to 27 in Q1 2022

Q2 2023

The average number of hours that power to a customer was interrupted in Q2 2023 was 0.70 compared to 0.21 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Defective Equipment:
14,687 hrs compared to 4,181 hrs in Q2 2022

Unknown/Other:
6,428 hrs compared to 24 hrs in Q2 2022

Scheduled Outage:
2,012 hrs compared to 788 hrs in Q2 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

24,850 hrs in Q2 2023 compared to 7,494 hrs in Q2 2022

The average number of times that power to a customer was interrupted in Q2 2023 was 0.35 compared to 0.36 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Foreign Interference*:
15 outages compared to 12 outages in Q2 2022

Unknown/Other:
13 outages compared to 4 outages in Q2 2022

Scheduled Outage:
9 outages compared to 5 outages in Q2 2022

TOTAL NUMBER OF OUTAGES:

46 in Q2 2023 compared to 42 in Q2 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Tree Trimming activity was conducted in areas around the city, from early January to mid-April. The proactive work and preventative maintenance helps ensure public safety and the reliable operation of Elexicon’s distribution system during major weather events.
Durham-Scarborough Bus Rapid Transit (“BRT”): Relocation of assets to accommodate BRT project, connecting downtown Oshawa, Whitby, Ajax, Pickering and Scarborough.
Seaton Municipal Transformer Station – Phase 2: Addition of new feeders to serve the Seaton community.
Upcoming Planned Work: Replacing poles and pad mount transformers throughout the community.

On April 28, Elexicon held a ribbon cutting ceremony to mark the completion of its Seaton Municipal Transformer Station (Seaton TS), located in north Pickering. The Seaton TS is Elexicon’s first municipal transformer station wholly owned and operated by the utility. It will provide connection capacity for approximately 20,000 homes and businesses in the City of Pickering and Town of Ajax to support the growth in these communities and allow for the connection of renewable energy resources. More info…
Elexicon received the Electricity Distributors Association’s (EDA) Public Electrical Safety Excellence Award for its commitment to improving public electrical safety through its support of, and collaboration with, the Kids Safety Village of Durham Region. The award was presented on May 29 at the EDA’s Awards Gala. More info…
On June 22, Elexicon Corporation, the single shareholder and holding of Elexicon Energy and Elexicon Group, released its 2022 Annual Report. The report, titled Resiliency · Readiness · Responsiveness, highlights the many accomplishments that subsidiary companies Elexicon Energy and Elexicon Group achieved last year. More info…
- In addition to the Annual Report, Elexicon Corporation also released its second Corporate, Environmental and Social Responsibility Report. The report details how Elexicon Corporation, along with its subsidiaries, are looking after the people and planet in its communities to foster a more sustainable future. More info…

Enbridge Gas, along with the federal and Ontario governments, have officially launched the co-delivery of the Canada Greener Homes grant through a single platform. The program provides rebates toward the cost of eligible retrofits such as home insulation, windows, doors and renewable energy systems. More info…
Deputy Prime Minister Chrystia Freeland, Premier Doug Ford, Energy Minister Todd Smith and Chief Mark Hill of the Six Nations of the Grand River announced Canada’s largest ever electrical-grid battery project. This initiative will reduce the province’s reliance on gas powered plants to feed the grid. The project received $50 million from the federal government and another $170 million from the Canadian Infrastructure Bank. When it goes online in 2025, the batteries will provide enough electricity to power a city the size of Oshawa. More info…
Electricity Canada released its state of the industry report. According to the new report, Canada will not be able to make its climate commitments unless it starts building a clean, reliable and affordable electrical gridt. Canada’s electricity providers need to expand the capacity of the grid – which is already 84 per cent carbon-free – and make it almost completely non-emitting by 2035. More info…
Ontario is leveraging its world-class clean electricity grid by launching a clean energy credit ("CEC") registry. Proceeds from the sale of CECs will help keep costs down for electricity ratepayers and fund the construction of clean electricity projects in Ontario through a newly created Future Clean Electricity Fund. CECs may be of interest to organizations or municipalities with net zero targets. More info…
Information on the location of electric vehicles by FSA (postal code) is now available through the Ministry of Transportation's Electric Vehicle Database. This will support electricity utilities in targeting infrastructure investments to support the ongoing electrification of transportation. The databases indicate where the vehicle is registered, and not necessarily where the vehicle is regularly located. More info…
Ontario is helping thousands of additional families reduce their energy use and save money by updating the eligibility for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. To ensure families have access to these critical supports and help keep costs down, the income eligibility threshold is being raised by $11,715 for a four-person household and by $8,285 for a couple. More info…

May 1 marked the end of the Ontario Energy Board’s (OEB) winter disconnection ban for residential customers. Under the winter disconnection ban, regulated electricity and natural gas distributors cannot disconnect residential customers for non-payment between November 15 and April 30. More info…
On May 1, summer TOU hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan took effect and remain in place until October 31, 2023. Electricity prices for both did not change. More info…
In early May, the Province of Ontario announced changes to the eligibility requirements for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. More info…
On May 25, the Ontario government announced the launch of Peak Perks, a new program that provides a financial incentive for residential customers who are willing to conserve energy and reduce their air conditioning at peak times and have an eligible smart thermostat connected to a central air conditioning system or heat pump unit. More info…

CORPORATE GIVING PROGRAM UPDATE:

2023 Budget: $71,028
Amount spent to date: $26,616

RECENT CORPORATE GIVING RECIPIENTS:

Ajax-Pickering Hospital Foundation’s Bike For Bones
Alzheimer Society of Durham Region
Autism Home Base Durham
Big Brothers Big Sisters of South-West Durham and Northumberland
MS Canada – Durham Region MS Walk
Ontario Shores Foundation for Mental Health
Oshawa Vikings Rugby Club
Pickering Village JAMFest

“Elexicon Energy’s support of the Alzheimer Society of Durham Region helps provide counselling, support and education for people living with Alzheimer’s disease and other dementias. Your generous contribution helps ensure those living with dementia have access to the services they need, and their families and care partners are supported and prepared for the journey ahead. Thank you for investing in our community and helping to improve the quality of life for those impacted by dementia in Durham Region.”

– Kendel Ferrara, Director of Philanthropy

Alzheimer Society of Durham Region

"Elexicon Energy’s impactful support of our In-School Mentoring program has made a real difference in the lives of kids in our community. Their generous donation enabled us to match caring mentors with children facing challenges in the school setting. Through weekly one-on-one interactions, these matches engaged in activities fostering mental health, confidence and positive attitudes towards school. With Elexicon’s partnership, we are not just creating mentorship connections, we are building foundations for improved coping skills, self-esteem and academic engagement – making a lasting positive impact on the lives of 50 children and youth."

– Claire Camacho, Marketing and Resource Development Coordinator

Big Brother

“Elexicon Energy’s generous sponsorship of Mocktails, Makeup and a Movie supported the most critical needs in the women’s mental health programs at Ontario Shores Centre. Their support of MMM also enabled further fundraising and awareness around the need for more specialized mental health care programs, specifically for women across Ontario.”

– Sean Hogan, Manager of Development

Ontario Shores Foundation for Mental Health

“The Oshawa Vikings Rugby Club were both privileged and honoured to have received a sponsorship from Elexicon Energy. This sponsorship provided the financial support to help get five players and coaches, who were preselected for the MARI team (Mixed Ability Rugby Invitational), to play an invitational game against the Malone Tornadoes in Belfast, Ireland this past May. Through this support, we were able to get athletes both with and without disabilities over to play competitive contact rugby; a game they have been so deterred from playing before. The impact on the athletes’ lives has been far reaching, including opportunities to continue to teach MAS to community members abroad and at home so others can see full inclusion in sport is possible and achievable.”

– Dr. Debbie Smith, Volunteer

Oshawa Vikings Rugby Club

“Elexicon Energy has been instrumental in the success of the annual Pickering Village JAMFest. Elexicon’s gracious corporate and financial support allows the festival to feature Durham Region’s best musical acts while also producing a first-class community event!”

– Lido Chilelli, Producer

Pickering Village JAMFest

Town of Whitby

We proudly serve 46,500 residential and business customers in the Town of Whitby with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Under the Regulated Price Plan (RPP), residential and small business customers can choose one of three electricity rates, Time-of-Use (TOU), the new Ultra-Low Overnight (ULO) and Tiered. With TOU and ULO, the price depends on when customers use electricity. With Tiered, the price depends on how much electricity the customer uses overall in a month. More info…
- Energy companies are required to offer the ULO rate to its customers by November 1, 2023. Elexicon is currently testing its billing systems and undergoing a bill redesign to accommodate the new rate and is aiming to offer ULO to its customers by October 1.
- As of June 30, approximately 7,000 Elexicon customers (or 4 per cent) have switched between TOU and Tiered.
Elexicon is working to implement Green Button for its residential and business customers. All of Ontario’s energy companies must have Green Button in place by November 1, 2023. Green Button allows consumers to download their energy data and account holder information from their energy company, and authorize the secure, automatic transfer of this data to a third-party’s Green Button application of their choice. More info…
There are financial assistance programs in place to support customers, including the Low-income Energy Assistance Program and the Ontario Electricity Support Program. Elexicon continues to encourage customers experiencing difficulty paying their bill to contact us to discuss bill payment options.
Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q1/Q2 2023.
- Phone calls: 44,937
- Written enquiries: 18,280

More than 45,000 homes and businesses in the Town of Whitby depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q1 2023

The average number of hours that power to a customer was interrupted in Q1 2023 was 0.08 compared to 0.08 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Loss of Supply:
12,470 hrs compared to 0 hrs in Q1 2022

Tree Contact:
3,150 hrs compared to 164 hrs in Q1 2022

Foreign Interference*
373 hrs compared to 3,465 hrs in Q1 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

16,292 hrs in Q1 2023 compared to 3,962 hrs in Q1 2022

The average number of times that power to a customer was interrupted in Q1 2023 was 0.04 compared to 0.12 in Q1 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q1 2023:

Scheduled Outage:
9 outages compared to 7 outages in Q1 2022

Foreign Interference:
6 outages compared to 3 outages in Q1 2022

Tree Contact:
4 outages compared to 2 outages in Q1 2022

TOTAL NUMBER OF OUTAGES:

25 in Q1 2023 compared to 23 in Q1 2022

Q2 2023

The average number of hours that power to a customer was interrupted in Q2 2023 was 0.40 compared to 0.34 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Defective Equipment:
14,080 hrs compared to 497 hrs in Q2 2022

Lightning:
2,695 hrs compared to 0 hrs in Q2 2022

Foreign Interference:
1,608 hrs compared to 1,491 hrs in Q2 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

19,077 hrs in Q2 2023 compared to 16,260 hrs in Q2 2022

The average number of times that power to a customer was interrupted in Q2 2023 was 0.21 compared to 0.39 in Q2 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q2 2023:

Defective Equipment:
12 outages compared to 8 outages in Q2 2022

Foreign Interference:
11 outages compared to 13 outages in Q2 2022

Unknown/Other:
5 outages compared to 6 outages in Q2 2022

TOTAL NUMBER OF OUTAGES:

37 in Q2 2023 compared to 38 in Q2 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Tree Trimming activity was conducted in areas around the town, from early January to mid-April. The proactive work and preventative maintenance helps ensure public safety and the reliable operation of Elexicon’s distribution system during major weather events.
Des Newman: Capacity upgrades to support the growing neighbourhood.
Upcoming Planned Work: Replacing poles and pad mount transformers throughout the community.
Reliability Improvements in south east Whitby: Additional feeder to supply industrial loads in the area.

On April 28, Elexicon held a ribbon cutting ceremony to mark the completion of its Seaton Municipal Transformer Station (Seaton TS), located in north Pickering. The Seaton TS is Elexicon’s first municipal transformer station wholly owned and operated by the utility. It will provide connection capacity for approximately 20,000 homes and businesses in the City of Pickering and Town of Ajax to support the growth in these communities and allow for the connection of renewable energy resources. More info…
Elexicon received the Electricity Distributors Association’s (EDA) Public Electrical Safety Excellence Award for its commitment to improving public electrical safety through its support of, and collaboration with, the Kids Safety Village of Durham Region. The award was presented on May 29 at the EDA’s Awards Gala. More info…
On June 22, Elexicon Corporation, the single shareholder and holding of Elexicon Energy and Elexicon Group, released its 2022 Annual Report. The report, titled Resiliency · Readiness · Responsiveness, highlights the many accomplishments that subsidiary companies Elexicon Energy and Elexicon Group achieved last year. More info…
- In addition to the Annual Report, Elexicon Corporation also released its second Corporate, Environmental and Social Responsibility Report. The report details how Elexicon Corporation, along with its subsidiaries, are looking after the people and planet in its communities to foster a more sustainable future. More info…

Enbridge Gas, along with the federal and Ontario governments, have officially launched the co-delivery of the Canada Greener Homes grant through a single platform. The program provides rebates toward the cost of eligible retrofits such as home insulation, windows, doors and renewable energy systems. More info…
Deputy Prime Minister Chrystia Freeland, Premier Doug Ford, Energy Minister Todd Smith and Chief Mark Hill of the Six Nations of the Grand River announced Canada’s largest ever electrical-grid battery project. This initiative will reduce the province’s reliance on gas powered plants to feed the grid. The project received $50 million from the federal government and another $170 million from the Canadian Infrastructure Bank. When it goes online in 2025, the batteries will provide enough electricity to power a city the size of Oshawa. More info…
Electricity Canada released its state of the industry report. According to the new report, Canada will not be able to make its climate commitments unless it starts building a clean, reliable and affordable electrical gridt. Canada’s electricity providers need to expand the capacity of the grid – which is already 84 per cent carbon-free – and make it almost completely non-emitting by 2035. More info…
Ontario is leveraging its world-class clean electricity grid by launching a clean energy credit ("CEC") registry. Proceeds from the sale of CECs will help keep costs down for electricity ratepayers and fund the construction of clean electricity projects in Ontario through a newly created Future Clean Electricity Fund. CECs may be of interest to organizations or municipalities with net zero targets. More info…
Information on the location of electric vehicles by FSA (postal code) is now available through the Ministry of Transportation's Electric Vehicle Database. This will support electricity utilities in targeting infrastructure investments to support the ongoing electrification of transportation. The databases indicate where the vehicle is registered, and not necessarily where the vehicle is regularly located. More info…
Ontario is helping thousands of additional families reduce their energy use and save money by updating the eligibility for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. To ensure families have access to these critical supports and help keep costs down, the income eligibility threshold is being raised by $11,715 for a four-person household and by $8,285 for a couple. More info…

May 1 marked the end of the Ontario Energy Board’s (OEB) winter disconnection ban for residential customers. Under the winter disconnection ban, regulated electricity and natural gas distributors cannot disconnect residential customers for non-payment between November 15 and April 30. More info…
On May 1, summer TOU hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan took effect and remain in place until October 31, 2023. Electricity prices for both did not change. More info…
In early May, the Province of Ontario announced changes to the eligibility requirements for the Energy Affordability Program, which provides free home-efficiency upgrades for Ontarians who are looking for support with their energy bills. More info…
On May 25, the Ontario government announced the launch of Peak Perks, a new program that provides a financial incentive for residential customers who are willing to conserve energy and reduce their air conditioning at peak times and have an eligible smart thermostat connected to a central air conditioning system or heat pump unit. More info…

CORPORATE GIVING PROGRAM UPDATE:

2023 Budget: $94,212
Amount spent to date: $26,166

RECENT CORPORATE GIVING RECIPIENTS:

Alzheimer Society of Durham
Autism Home Base Durham
Big Brothers Big Sisters of South-West Durham and Northumberland
Durham Region Hospice (Whitby)
MS Canada – Durham Region MS Walk
Ontario Shores Foundation for Mental Health
Oshawa Vikings Rugby Club

“Elexicon Energy’s support of the Alzheimer Society of Durham Region helps provide counselling, support and education for people living with Alzheimer’s disease and other dementias. Your generous contribution helps ensure those living with dementia have access to the services they need, and their families and care partners are supported and prepared for the journey ahead. Thank you for investing in our community and helping to improve the quality of life for those impacted by dementia in Durham Region.”

– Kendel Ferrara, Director of Philanthropy

Alzheimer Society of Durham Region

"Elexicon Energy’s impactful support of our In-School Mentoring program has made a real difference in the lives of kids in our community. Their generous donation enabled us to match caring mentors with children facing challenges in the school setting. Through weekly one-on-one interactions, these matches engaged in activities fostering mental health, confidence and positive attitudes towards school. With Elexicon’s partnership, we are not just creating mentorship connections, we are building foundations for improved coping skills, self-esteem and academic engagement – making a lasting positive impact on the lives of 50 children and youth."

– Claire Camacho, Marketing and Resource Development Coordinator

Big Brothers Big Sisters of South-West Durham and Northumberland

“Thank you Elexicon Energy for your generosity in helping to bring a hospice residence to the Town of Whitby. People throughout Durham Region who are facing end-of-life will have the opportunity to spend their last days in a caring, compassionate and comfortable home-like setting surrounded by their loved ones. What a wonderful gift you have given.”

– Donna McFarlane, Senior Advisor

Durham Region Hospice (Whitby)

“Elexicon Energy’s generous sponsorship of Mocktails, Makeup and a Movie supported the most critical needs in the women’s mental health programs at Ontario Shores Centre. Their support of MMM also enabled further fundraising and awareness around the need for more specialized mental health care programs, specifically for women across Ontario.”

– Sean Hogan, Manager of Development

Ontario Shores Foundation for Mental Health

“The Oshawa Vikings Rugby Club were both privileged and honoured to have received a sponsorship from Elexicon Energy. This sponsorship provided the financial support to help get five players and coaches, who were preselected for the MARI team (Mixed Ability Rugby Invitational), to play an invitational game against the Malone Tornadoes in Belfast, Ireland this past May. Through this support, we were able to get athletes both with and without disabilities over to play competitive contact rugby; a game they have been so deterred from playing before. The impact on the athletes’ lives has been far reaching, including opportunities to continue to teach MAS to community members abroad and at home so others can see full inclusion in sport is possible and achievable.”

– Dr. Debbie Smith, Volunteer

Oshawa Vikings Rugby Club

Community Report : Shareholder Municipalities

Community Report - 2023 - Q1 and Q2

Shareholder Municipalities

Town of Ajax

Customer Experience

System Reliability

Q1 2023

Q2 2023

Operations and Asset Improvements

Communications and Thought Leadership

Innovation and Sustainability

Industry News

Corporate Social Responsibility

City of Belleville

Customer Experience

System Reliability

Q1 2023

Q2 2023

Operations and Asset Improvements

Communications and Thought Leadership

Innovation and Sustainability

Industry News

Corporate Social Responsibility

Municipality of Clarington

Customer Experience

System Reliability

Q1 2023

Q2 2023

Operations and Asset Improvements

Communications and Thought Leadership

Innovation and Sustainability

Industry News

Corporate Social Responsibility

City of Pickering

Customer Experience

System Reliability

Q1 2023

Q2 2023

Operations and Asset Improvements

Communications and Thought Leadership

Innovation and Sustainability

Industry News

Corporate Social Responsibility

Town of Whitby

Customer Experience

System Reliability

Q1 2023

Q2 2023

Operations and Asset Improvements

Communications and Thought Leadership

Innovation and Sustainability

Industry News

Corporate Social Responsibility