1.0 Introduction

Under the Accessibility for Ontarians with Disabilities Act, 2005, all public and private sector organizations must meet the requirements of accessibility standards established by regulation. This policy establishes the Accessibility Policies for the Integrated Accessibility Standards Regulation in the areas of Customer Service, Employment, Information and Communications, Transportation, and Public Spaces for Elexicon in accordance with Ontario Regulation 191/11, Ontario Regulation 413/12 and with the Ministry of Community and Social Services. The Transportation Standard is not applicable to Elexicon.

2.0 Policy Statement and Organizational Commitment

Elexicon Energy is committed and guided by the four core principles of Dignity, Independence, Integration and Equal Opportunity and supports the full inclusion of persons as set out in Canadian Charter of Rights and Freedoms, and the Accessibility for Ontarians with Disabilities Act, 2005.

Elexicon will use every reasonable effort to ensure that it meets the needs of people with disabilities, in a timely manner, through the implementation of this policy.

3.0 General Provisions

This section covers the general requirements of the Accessibility for Ontarians with Disabilities Act.

4.0 Customer Service Standard

Elexicon is committed to providing exceptional and accessible service to its customers. Goods and services will be provided in a manner that reflects the principles of independence, integration, dignity and equal opportunity.

5.0 Information and Communications Standards

Elexicon Energy will create, provide and receive information and communications in ways that are accessible to people with disabilities.

If Elexicon determines that it is not technically feasible to convert the information or communications or that the technology to convert the information or communications is not readily available, the company will be obligated to provide the person that requires the information with an explanation as to why the information or communications are unconvertible, and a summary of the unconvertible information or communications.

6.0 Employment Standard

The requirements of the Employment Standard will be met by Elexicon Energy. Further clarification and specific details are provided within Elexicon’s Multi-Year Accessibility Plan.

7.0 Public Spaces

Elexicon will incorporate accessibility into public spaces that are newly constructed or redeveloped. The company will ensure that it follows the existing requirements stated under the Design of Public Spaces Standards for outdoor public spaces, exterior paths of travel, accessible parking, and service related elements. Elexicon will ensure that when constructing new and redeveloped exterior paths of travel, like sidewalks, ramps, stairs, parking facilities and curbs etc. under its control have appropriate clearance, navigation space turning radius, surface integrity, slope, or other physical properties as required to ensure accessibility. The company will also provide maintenance and restoration of public spaces ensuring Elexicon’s multi-year accessibility plan includes procedures for preventative and emergency maintenance of accessible elements in public spaces and procedures for dealing with temporary disruptions when accessible elements required under this section are not in working order. For further clarification and specific details, refer to Elexicon’s Multi-Year Accessibility Plan and the copy of the Design of Public Spaces Standard.