Elexicon Energy customers who receive their bill by mail are still required to keep their accounts in good standing, even during a Canada Post labour disruption. Customers can access their monthly account information using either our customer portal, my.elexicon, and our self-service customer line at 1-888-445-2881. Click here for more information about how to access your account information and pay your bill.
The Ontario Energy Board has approved a change in electricity distribution rates charged by Elexicon Energy as of January 1, 2023. This partial decision relates to Phase 1 of Elexicon Energy’s 2023 distribution rate application.