CUSTOMER NOTICE: PUBLIC AWARENESS OF ELECTRICAL SAFETY SURVEY

Starting January 5, 2026, Oraclepoll Research, on behalf of Elexicon Energy, will be contacting residents in the communities we serve to assess their understanding of how to stay safe around electricity and electrical equipment. The survey is a requirement of the Ontario Energy Board and takes approximately five to seven minutes to complete. The results of the survey will be included in our 2025 Scorecard and help drive our safety education efforts.

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Move In, Move Out

Home Move In, Move Out For Your Business Start my Elexicon Energy Service
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Start my Elexicon Energy service

Is your business moving into Elexicon Energy’s service area? To set up your account continue to the my.elexicon portal.

Continue to my.elexicon for next steps

If you’re a property owner, you will need:

  • Your service address
  • Your legal closing date

If you’re a tenant, you will need:

  • Your service address
  • Your tenancy start date
  • Confirmation of tenancy (if applicable)

Do you have a question or require assistance with your my.elexicon account?

Please contact our Custom Care Team available Monday-Friday, 8:30 a.m. – 4:30 p.m.