Community Report - 2023 - Q3 and Q4

Shareholder Municipalities

Elexicon Energy’s quarterly reports provide our valued communities and customers with a progress and impact update. Each report details Elexicon’s continued commitment to customer service, system reliability, corporate social responsibility, operations management and other significant updates – nurturing transparency and open communication between Elexicon and its stakeholders.

Select a community report in your region from the tab below.

Town of Ajax

Image for Ajax

We proudly serve 39,000 residential and business customers in the Town of Ajax with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Customer Experience

  • On October 23, Elexicon Energy launched a new electricity price plan for its residential and small business customers. The Ultra-Low Overnight price plan provides a third option for Elexicon customers, in addition to the existing Time-of-Use and Tiered plans.
  • Green Button, an Ontario Ministry of Energy initiative, is a data standard that connects energy customers with secure access to their electricity and natural gas data, allowing them to download and share it with registered third-party vendors who can help analyze the information and find ways to better manage energy costs. The province set November 1 as the deadline for energy and natural gas companies to provide their customers with access to their energy usage data in Green Button. Elexicon was pleased to meet this deadline.
  • Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q3/Q4 2023.
    • Phone calls: 47,981
    • Written enquiries: 9,371

System Reliability

More than 39,600 homes and businesses in the Town of Ajax depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q3 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q3 2023 was 0.18 compared to 0.24 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Unknown/Other:
4,161 hrs compared to 6,021 hrs in Q3 2022

Defective Equipment:
1,061 hrs compared to 89 hrs in Q3 2022

Scheduled Outage
873 hrs compared to 404 hrs in Q3 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

7,283 hrs in Q3 2023 compared to 9,386 hrs in Q3 2022

System Reliability
The average number of times that power to a customer was interrupted in Q3 2023 was 0.41 compared to 0.30 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Foreign Interference*:
16 outages compared to 8 outages in Q3 2022

Unknown/Other:
10 outages compared to 11 outages in Q3 2022

Scheduled Outage:
9 outages compared to 3 outages in Q3 2022

TOTAL NUMBER OF OUTAGES:

45 in Q3 2023 compared to 31 in Q3 2022

Q4 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q4 2023 was 0.10 compared to 0.11 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Scheduled Outage:
2,009 hrs compared to 134 hrs in Q4 2022

Adverse Weather:
669 hrs compared to 112 hrs in Q4 2022

Unknown/Other:
597 hrs compared to 1,993 hrs in Q4 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

3,968 hrs in Q4 2023 compared to 4,153 hrs in Q4 2022

System Reliability
The average number of times that power to a customer was interrupted in Q4 2023 was 0.04 compared to 0.22 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Schedule Outage:
9 outages compared to 3 outages in Q4 2022

Foreign Interference:
6 outages compared to 8 outages in Q4 2022

Unknown/Other:
5 outages compared to 2 outages in Q4 2022

TOTAL NUMBER OF OUTAGES:

28 in Q4 2023 compared to 18 in Q4 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Operations and Asset Improvements

Operations and Asset Improvements
  • Underway: Infrastructure rebuild on Westney Road North, between Taunton Road and 5th Concession Road.
  • Underway: Replacing poles and pad mount transformers throughout the community.

Communications and Thought Leadership

  • Elexicon Energy’s third annual charity golf tournament, held on August 17 at Deer Creek in Ajax, raised a record-breaking $200,000 for six vital community agencies in Durham Region and Belleville. The amount raised from this year’s tournament exceeded last year’s amount by $56,000.
  • Elexicon’s President and CEO, Indrani Butany, received a Canada’s Clean50 Award. Recipients are forward-looking leaders representing the most effective and progressive organizations taking on climate change from every sector, balancing mitigation with adaptation.
  • In early October, Energy Storage Canada recognized six leaders and innovators, including Elexicon – naming the organization its 2023 Champion of Diversity, Equity & Inclusion (“DEI”) for its demonstration and commitment for DEI, with concrete metrics measuring progress and future goals.
  • On October 26, Elexicon was selected Top Business in the 50+ Employees category by the Ajax-Pickering Board of Trade. Their annual awards program recognizes local businesses, organizations and business leaders in the community who have demonstrated excellence in their commitment to quality, customer service, management skills and community involvement.
  • In early November, Elexicon and Grandview Kids Foundation held their second Dream Big, Dream Brighter fundraising event, raising $37,330. The proceeds will ensure Grandview Kids Foundation can continue to help thousands of children and youth live life at their full potential.
Communications Thought Leadership

Innovation and Sustainability

Innovation and Sustainability
  • The Ontario government announced it installed electric vehicle (“EV”) chargers at 20 renovated ONroute stations along the province’s busiest highways, the 400 and 401. All stations are now equipped with at least two EV chargers at each site, with busier areas equipped with more. More info…
  • The Government of Ontario is starting pre-development work to site the first large-scale nuclear build in over three decades. Bruce Power will start community consultations and conduct the environmental assessment for federal approval to determine the feasibility of siting up to 4,800 megawatts (“MW”) of new nuclear generation on its current site. The comprehensive process could take a decade or longer. More info…
  • The Government of Ontario is working with Ontario Power Generation to commence planning and licensing for three additional small modular reactors (SMRs), for a total of four SMRs at the Darlington nuclear site in Clarington. Once deployed, these four units would produce a total 1200 MW of electricity, equivalent to powering 1.2 million homes. Subject to Ontario Government and Canadian Nuclear Safety Commission regulatory approvals on construction, the additional SMRs could come online between 2034 and 2036. More info…

Industry News

  • The Government of Ontario released the Powering Ontario’s Growth plan, outlining the actions the province is taking to meet the increasing demand for electricity through the 2030s and 2040s. The plan focuses on these areas: nuclear energy, competitive procurements, new transmission infrastructure, assessing new hydroelectric opportunities, and additional measures like energy efficiency and distributed energy resources. More info…
  • On November 1, electricity prices under the Regulated Price Plan for households, small businesses and farms increased; the winter Time-of-Use hours and the change in the threshold for residential customers on Tiered pricing took effect; and the Ontario Electricity Rebate (“OER”) increased to 19.3 per cent. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical residential customer using 700 kWh of electricity per month, the OER will decrease bills by about $26 each month. More info…
  • The Ontario government increased funding for the province’s Indigenous Energy Support Programs by $5 million, bringing the total annual investment to $15 million. Ninety-three (93) projects from across 58 indigenous communities will receive funding from the programs in 2023. More info…
  • The Canada Energy Regulator has released the 2023 edition of their report, Canada’s Energy Future. The report examines three possible scenarios for Canada and the world. If Canada is to meet its goals, fossil fuels are expected to decrease by 65 per cent between 2021 and 2050, and electricity use more than doubles. More info…
Industry News

Corporate Social Responsibility

CORPORATE GIVING PROGRAM UPDATE:

  • 2023 Budget: $82,512
  • Amount spent to date: $82,512

RECENT CORPORATE GIVING RECIPIENTS:

  • Ajax Pickering Hospital Foundation
  • Durham Children’s Aid Foundation
  • Durham Family & Cultural Centre
  • Girls Inc. of Durham
  • Grandview Kids Foundation
  • Hearth Place Cancer Support Centre
  • Lakeridge Health Foundation
  • Ontario Philharmonic
  • Ontario Shores Foundation for Mental Health
  • Scientists in School
  • Shine Through the Rain
  • Town of Ajax Community Events
Corporate Social Responsibility

“Many thanks to Elexicon Energy for your generous donation for our Christmas Kindness program. Our families were extremely moved to receive their gifts and grateful for the opportunity to focus on their children’s well-being. It was lovely for them to have a special Christmas given the difficult circumstances. Thank you, Elexicon, for your continued support in the work that we do to support families living with cancer diagnosis.”

– Debbie Dawson, Fundraising and Community Engagement

Hearth Place Cancer Support Centre

“Thanks to the funding partnership between Elexicon Energy and Scientists in School, more than 725 children and youth were provided with engaging and inclusive science, technology, engineering and mathematics (STEM) learning opportunities in 2023. Approximately 30 complimentary classroom workshops were donated to schools located in communities served by Elexicon, allowing us to deepen our impact in crucial post-pandemic recovery times in education. We are so appreciative of the ongoing support of Elexicon – not just for their support of our local charity, but for providing one-of-a-kind, hands-on learning experiences to students. Together, we are preparing today’s students with vital skills for successful futures.”

– Amy Schindler, Director of Fund Development and Communications

Scientists in School

“Elexicon Energy is the most loyal and generous event supporter of Ontario Shores Foundation since the beginning. Elexicon’s commitment to community and mental health is indeed powerful. As the presenting sponsor of our Journeys of Hope event commemorating World Mental Health Day, you are helping to transform mental health care for the people and families who need it most. Thank you for being an invaluable part of our journey, Elexicon. Together, we are changing the face of mental health.”

– Tracy Clegg, Chief Executive Officer

Ontario Shores Foundation for Mental Health

City of Belleville

Image for Belleville

We proudly serve 18,000 residential and business customers in the City of Belleville with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Customer Experience

  • On October 23, Elexicon Energy launched a new electricity price plan for its residential and small business customers. The Ultra-Low Overnight price plan provides a third option for Elexicon customers, in addition to the existing Time-of-Use and Tiered plans.
  • Green Button, an Ontario Ministry of Energy initiative, is a data standard that connects energy customers with secure access to their electricity and natural gas data, allowing them to download and share it with registered third-party vendors who can help analyze the information and find ways to better manage energy costs. The province set November 1 as the deadline for energy and natural gas companies to provide their customers with access to their energy usage data in Green Button. Elexicon was pleased to meet this deadline.
  • Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q3/Q4 2023.
    • Phone calls: 47,981
    • Written enquiries: 9,371

System Reliability

More than 18,200 homes and businesses in the City of Belleville depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q3 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q3 2023 was 0.95 compared to 0.10 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Defective Equipment:
14,990 hrs compared to 847 hrs in Q3 2022

Unknown/Other:
959 hrs compared to 110 hrs in Q3 2022

Foreign Interference*:
780 hrs compared to 322 hrs in Q3 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

17,406 hrs in Q3 2023 compared to 1,725 hrs in Q3 2022

System Reliability
The average number of times that power to a customer was interrupted in Q3 2023 was 0.79 compared to 0.12 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Foreign Interference:
6 outages compared to 9 outages in Q3 2022

Unknown/Other:
5 outages compared to 4 outages in Q3 2022

Defective Equipment:
4 outages compared to 8 outages in Q3 2022

TOTAL NUMBER OF OUTAGES:

20 in Q3 2023 compared to 26 in Q3 2022

Q4 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q4 2023 was 0.11 compared to 0.65 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Defective Equipment:
933 hrs compared to 9,546 hrs in Q4 2022

Unknown/Other:
692 hrs compared to 952 hrs in Q4 2022

Foreign Interference:
286 hrs compared to 72 hrs in Q4 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

1,996 hrs in Q4 2023 compared to 11,882 hrs in Q4 2022

System Reliability
The average number of times that power to a customer was interrupted in Q4 2023 was 0.10 compared to 0.56 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Foreign Interference:
7 outages compared to 4 outages in Q4 2022

Unknown/Other:
5 outages compared to 2 outages in Q4 2022

Defective Equipment:
3 outages compared to 3 outages in Q4 2022

TOTAL NUMBER OF OUTAGES:

16 in Q4 2023 compared to 19 in Q4 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Operations and Asset Improvements

Operations and Asset Improvements
  • On July 5, a ribbon cutting ceremony was held to mark the completion of the Belleville Operations Centre. The 16,000 square foot facility houses staff from Lines, Metering, Engineering and GIS teams.
  • Underway: Replacing poles throughout the community.

Communications and Thought Leadership

  • Elexicon Energy’s third annual charity golf tournament, held on August 17 at Deer Creek in Ajax, raised a record-breaking $200,000 for six vital community agencies in Durham Region and Belleville. The amount raised from this year’s tournament exceeded last year’s amount by $56,000.
  • Elexicon’s President and CEO, Indrani Butany, received a Canada’s Clean50 Award. Recipients are forward-looking leaders representing the most effective and progressive organizations taking on climate change from every sector, balancing mitigation with adaptation.
  • In early October, Energy Storage Canada recognized six leaders and innovators, including Elexicon – naming the organization its 2023 Champion of Diversity, Equity & Inclusion (“DEI”) for its demonstration and commitment for DEI, with concrete metrics measuring progress and future goals.
  • On October 26, Elexicon was selected Top Business in the 50+ Employees category by the Ajax-Pickering Board of Trade. Their annual awards program recognizes local businesses, organizations and business leaders in the community who have demonstrated excellence in their commitment to quality, customer service, management skills and community involvement.
  • In early November, Elexicon and Grandview Kids Foundation held their second Dream Big, Dream Brighter fundraising event, raising $37,330. The proceeds will ensure Grandview Kids Foundation can continue to help thousands of children and youth live life at their full potential.
Communications Thought Leadership

Innovation and Sustainability

Innovation and Sustainability
  • The Ontario government announced it installed electric vehicle (“EV”) chargers at 20 renovated ONroute stations along the province’s busiest highways, the 400 and 401. All stations are now equipped with at least two EV chargers at each site, with busier areas equipped with more. More info…
  • The Government of Ontario is starting pre-development work to site the first large-scale nuclear build in over three decades. Bruce Power will start community consultations and conduct the environmental assessment for federal approval to determine the feasibility of siting up to 4,800 megawatts (“MW”) of new nuclear generation on its current site. The comprehensive process could take a decade or longer. More info…
  • The Government of Ontario is working with Ontario Power Generation to commence planning and licensing for three additional small modular reactors (SMRs), for a total of four SMRs at the Darlington nuclear site in Clarington. Once deployed, these four units would produce a total 1200 MW of electricity, equivalent to powering 1.2 million homes. Subject to Ontario Government and Canadian Nuclear Safety Commission regulatory approvals on construction, the additional SMRs could come online between 2034 and 2036. More info…

Industry News

  • The Government of Ontario released the Powering Ontario’s Growth plan, outlining the actions the province is taking to meet the increasing demand for electricity through the 2030s and 2040s. The plan focuses on these areas: nuclear energy, competitive procurements, new transmission infrastructure, assessing new hydroelectric opportunities, and additional measures like energy efficiency and distributed energy resources. More info…
  • On November 1, electricity prices under the Regulated Price Plan for households, small businesses and farms increased; the winter Time-of-Use hours and the change in the threshold for residential customers on Tiered pricing took effect; and the Ontario Electricity Rebate (“OER”) increased to 19.3 per cent. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical residential customer using 700 kWh of electricity per month, the OER will decrease bills by about $26 each month. More info…
  • The Ontario government increased funding for the province’s Indigenous Energy Support Programs by $5 million, bringing the total annual investment to $15 million. Ninety-three (93) projects from across 58 indigenous communities will receive funding from the programs in 2023. More info…
  • The Canada Energy Regulator has released the 2023 edition of their report, Canada’s Energy Future. The report examines three possible scenarios for Canada and the world. If Canada is to meet its goals, fossil fuels are expected to decrease by 65 per cent between 2021 and 2050, and electricity use more than doubles. More info…
Industry News

Corporate Social Responsibility

CORPORATE GIVING PROGRAM UPDATE:

  • 2023 Budget: $38,304
  • Amount spent to date: $38,304

RECENT CORPORATE GIVING RECIPIENTS:

  • Belleville Chamber of Commerce Community Events
  • Belleville General Hospital Foundation
  • Community Living Belleville and Area
  • Gleaners Food Bank
  • Grace Inn Shelter
  • Lions Club of Belleville
  • Quinte Arts Council
  • Quinte Symphony
  • Rotary Club of Belleville
  • Scientists in School
  • Skills Canada
  • The Children’s Foundation
Corporate Social Responsibility

“A strong community hospital relies on strong community support. We’re proud to count Elexicon Energy among our most loyal supporters as we celebrate 20 years of partnership in 2024. Elexicon’s sponsorship of our Fairways for Fractures Golf Tournament will go directly towards our goal of transforming the Fracture Clinic at Belleville General Hospital. The clinic is one of our busiest departments, seeing over 10,000 visits annually, but it’s also one of our most underserved. This generosity brings us one step closer to a modern, best-in-class space for our community, so thank you, Elexicon!”

– Steve Cook, Executive Director

Belleville General Hospital Foundation

“Elexicon Energy's partnership as a sponsor for our world-class golf event, Endless Summer, significantly enhanced the event's impact on our community and support for The Grace Inn, our local homeless shelter. Their generous partnership not only contributed to the success of the tournament, but also helped raise funds and awareness for a worthy cause. Elexicon's commitment to our event exemplifies their dedication to making a positive difference in our community.”

– Jodie Jenkins, CEO

Grace Inn Shelter

“Thanks to the funding partnership between Elexicon Energy and Scientists in School, more than 725 children and youth were provided with engaging and inclusive science, technology, engineering and mathematics (STEM) learning opportunities in 2023. Approximately 30 complimentary classroom workshops were donated to schools located in communities served by Elexicon, allowing us to deepen our impact in crucial post-pandemic recovery times in education. We are so appreciative of the ongoing support of Elexicon – not just for their support of our local charity, but for providing one-of-a-kind, hands-on learning experiences to students. Together, we are preparing today’s students with vital skills for successful futures.”

– Amy Schindler, Director of Fund Development and Communications

Scientists in School

Municipality of Clarington

Image for Clarington

We proudly serve 16,000 residential and business customers in the Municipality of Clarington with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Customer Experience

  • On October 23, Elexicon Energy launched a new electricity price plan for its residential and small business customers. The Ultra-Low Overnight price plan provides a third option for Elexicon customers, in addition to the existing Time-of-Use and Tiered plans.
  • Green Button, an Ontario Ministry of Energy initiative, is a data standard that connects energy customers with secure access to their electricity and natural gas data, allowing them to download and share it with registered third-party vendors who can help analyze the information and find ways to better manage energy costs. The province set November 1 as the deadline for energy and natural gas companies to provide their customers with access to their energy usage data in Green Button. Elexicon was pleased to meet this deadline.
  • Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q3/Q4 2023.
    • Phone calls: 47,981
    • Written enquiries: 9,371

System Reliability

More than 16,300 homes and businesses in the Municipality of Clarington depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q3 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q3 2023 was 0.03 compared to 0.11 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Adverse Environment:
133 hrs compared to 0 hrs in Q3 2022

Foreign Interference*:
127 hrs compared to 942 hrs in Q3 2022

Tree Contact:
100 hrs compared to 0 hrs in Q3 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

496 hrs in Q3 2023 compared to 2,758 hrs in Q3 2022

System Reliability
The average number of times that power to a customer was interrupted in Q3 2023 was 0.10 compared to 0.07 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Foreign Interference:
4 outages compared to 11 outages in Q3 2022

Scheduled Outage:
2 outages compared to 7 outages in Q3 2022

Unknown/Other:
2 outages compared to 3 outages in Q3 2022

TOTAL NUMBER OF OUTAGES:

12 in Q3 2023 compared to 28 in Q3 2022

Q4 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q4 2023 was 0.10 compared to 0.04 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Loss of Supply:
8,976 hrs compared to 25,741 hrs in Q4 2022

Foreign Interference*:
855 hrs compared to 147 hrs in Q4 2022

Scheduled Outage:
543 hrs compared to 85 hrs in Q4 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

10,551 hrs in Q4 2023 compared to 26,339 hrs in Q4 2022

System Reliability
The average number of times that power to a customer was interrupted in Q4 2023 was 0.12 compared to 0.33 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Foreign Interference:
11 outages compared to 2 outages in Q4 2022

Scheduled Outage:
4 outages compared to 1 outage in Q4 2022

Loss of Supply:
2 outages compared to 4 outages in Q4 2022

TOTAL NUMBER OF OUTAGES:

20 in Q4 2023 compared to 12 in Q4 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Operations and Asset Improvements

Operations and Asset Improvements
  • Underway: Replacing poles and pad mount transformers throughout the community.

Communications and Thought Leadership

  • Elexicon Energy’s third annual charity golf tournament, held on August 17 at Deer Creek in Ajax, raised a record-breaking $200,000 for six vital community agencies in Durham Region and Belleville. The amount raised from this year’s tournament exceeded last year’s amount by $56,000.
  • Elexicon’s President and CEO, Indrani Butany, received a Canada’s Clean50 Award. Recipients are forward-looking leaders representing the most effective and progressive organizations taking on climate change from every sector, balancing mitigation with adaptation.
  • In early October, Energy Storage Canada recognized six leaders and innovators, including Elexicon – naming the organization its 2023 Champion of Diversity, Equity & Inclusion (“DEI”) for its demonstration and commitment for DEI, with concrete metrics measuring progress and future goals.
  • On October 26, Elexicon was selected Top Business in the 50+ Employees category by the Ajax-Pickering Board of Trade. Their annual awards program recognizes local businesses, organizations and business leaders in the community who have demonstrated excellence in their commitment to quality, customer service, management skills and community involvement.
  • In early November, Elexicon and Grandview Kids Foundation held their second Dream Big, Dream Brighter fundraising event, raising $37,330. The proceeds will ensure Grandview Kids Foundation can continue to help thousands of children and youth live life at their full potential.
Communications Thought Leadership

Innovation and Sustainability

Innovation and Sustainability
  • The Ontario government announced it installed electric vehicle (“EV”) chargers at 20 renovated ONroute stations along the province’s busiest highways, the 400 and 401. All stations are now equipped with at least two EV chargers at each site, with busier areas equipped with more. More info…
  • The Government of Ontario is starting pre-development work to site the first large-scale nuclear build in over three decades. Bruce Power will start community consultations and conduct the environmental assessment for federal approval to determine the feasibility of siting up to 4,800 megawatts (“MW”) of new nuclear generation on its current site. The comprehensive process could take a decade or longer. More info…
  • The Government of Ontario is working with Ontario Power Generation to commence planning and licensing for three additional small modular reactors (SMRs), for a total of four SMRs at the Darlington nuclear site in Clarington. Once deployed, these four units would produce a total 1200 MW of electricity, equivalent to powering 1.2 million homes. Subject to Ontario Government and Canadian Nuclear Safety Commission regulatory approvals on construction, the additional SMRs could come online between 2034 and 2036. More info…

Industry News

  • The Government of Ontario released the Powering Ontario’s Growth plan, outlining the actions the province is taking to meet the increasing demand for electricity through the 2030s and 2040s. The plan focuses on these areas: nuclear energy, competitive procurements, new transmission infrastructure, assessing new hydroelectric opportunities, and additional measures like energy efficiency and distributed energy resources. More info…
  • On November 1, electricity prices under the Regulated Price Plan for households, small businesses and farms increased; the winter Time-of-Use hours and the change in the threshold for residential customers on Tiered pricing took effect; and the Ontario Electricity Rebate (“OER”) increased to 19.3 per cent. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical residential customer using 700 kWh of electricity per month, the OER will decrease bills by about $26 each month. More info…
  • The Ontario government increased funding for the province’s Indigenous Energy Support Programs by $5 million, bringing the total annual investment to $15 million. Ninety-three (93) projects from across 58 indigenous communities will receive funding from the programs in 2023. More info…
  • The Canada Energy Regulator has released the 2023 edition of their report, Canada’s Energy Future. The report examines three possible scenarios for Canada and the world. If Canada is to meet its goals, fossil fuels are expected to decrease by 65 per cent between 2021 and 2050, and electricity use more than doubles. More info…
Industry News

Corporate Social Responsibility

CORPORATE GIVING PROGRAM UPDATE:

  • 2023 Budget: $33,948
  • Amount spent to date: $33,948

RECENT CORPORATE GIVING RECIPIENTS:

  • Big Brothers Big Sisters of Clarington
  • Bowmanville Concerts in the Park
  • Bowmanville Hospital Foundation
  • Clarington Mayor’s Golf Classic
  • Durham Region Hospice (Clarington)
  • Grandview Kids Foundation
  • Hearth Place Cancer Support Centre
  • Lakeridge Health Foundation
  • Ontario Philharmonic
  • Ontario Shores Foundation for Mental Health
  • Orono Agricultural Society
  • Orono Santa Claus Parade
  • Rotary Club of Bowmanville
  • Scientists in School
  • United Way of Durham
Corporate Social Responsibility

“Last year’s gala event in support of the Bowmanville Hospital Foundation was a resounding success, with 400 people fully immersed in the sights and sounds of Carnival! We extend our heartfelt thanks to Elexicon Energy for their incredible support in making this event unforgettable. By partnering with our valued community members, we raised essential funds for the We Care, We Can Campaign, supporting the redevelopment and expansion of Bowmanville Hospital and its equipment needs. We are deeply grateful to the Elexicon team for their continued generosity and commitment to healthcare in Clarington.”

– Maria Petri, CEO (Interim)

Bowmanville Hospital Foundation

“Many thanks to Elexicon Energy for your generous donation for our Christmas Kindness program. Our families were extremely moved to receive their gifts and grateful for the opportunity to focus on their children’s well-being. It was lovely for them to have a special Christmas given the difficult circumstances. Thank you, Elexicon, for your continued support in the work that we do to support families living with cancer diagnosis.”

– Debbie Dawson, Fundraising and Community Engagement

Hearth Place Cancer Support Centre

“Elexicon Energy is the most loyal and generous event supporter of Ontario Shores Foundation since the beginning. Elexicon’s commitment to community and mental health is indeed powerful. As the presenting sponsor of our Journeys of Hope event commemorating World Mental Health Day, you are helping to transform mental health care for the people and families who need it most. Thank you for being an invaluable part of our journey, Elexicon. Together, we are changing the face of mental health.”

– Tracy Clegg, Chief Executive Officer

Ontario Shores Foundation for Mental Health

City of Pickering

Image for Pickering

We proudly serve 34,000 residential and business customers in the City of Pickering with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Customer Experience

  • On October 23, Elexicon Energy launched a new electricity price plan for its residential and small business customers. The Ultra-Low Overnight price plan provides a third option for Elexicon customers, in addition to the existing Time-of-Use and Tiered plans.
  • Green Button, an Ontario Ministry of Energy initiative, is a data standard that connects energy customers with secure access to their electricity and natural gas data, allowing them to download and share it with registered third-party vendors who can help analyze the information and find ways to better manage energy costs. The province set November 1 as the deadline for energy and natural gas companies to provide their customers with access to their energy usage data in Green Button. Elexicon was pleased to meet this deadline.
  • Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q3/Q4 2023.
    • Phone calls: 47,981
    • Written enquiries: 9,371

System Reliability

More than 36,000 homes and businesses in the City of Pickering depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q3 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q3 2023 was 0.27 compared to 1.15 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Lightning:
2,551 hrs compared to 0 hrs in Q3 2022

Unknown/Other:
2,430 hrs compared to 5,618 hrs in Q3 2022

Defective Equipment:
2,416 hrs compared to 10,304 hrs in Q3 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

9,817 hrs in Q3 2023 compared to 39,750 hrs in Q3 2022

System Reliability
The average number of times that power to a customer was interrupted in Q3 2023 was 0.51 compared to 0.81 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Foreign Interference*:
13 outages compared to 18 outages in Q3 2022

Unknown/Other:
11 outages compared to 12 outages in Q3 2022

Defective Equipment:
10 outages compared to 17 outages in Q3 2022

TOTAL NUMBER OF OUTAGES:

45 in Q3 2023 compared to 78 in Q3 2022

Q4 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q4 2023 was 0.34 compared to 0.44 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Defective Equipment:
9,392 hrs compared to 7,885 hrs in Q4 2022

Unknown/Other:
804 hrs compared to 1,286 hrs in Q4 2022

Scheduled Outage:
706 hrs compared to 2,686 hrs in Q4 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

12,329 hrs in Q4 2023 compared to 15,227 hrs in Q4 2022

System Reliability
The average number of times that power to a customer was interrupted in Q4 2023 was 0.27 compared to 0.42 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Defective Equipment:
10 outages compared to 6 outages in Q4 2022

Foreign Interference:
4 outages compared to 4 outages in Q4 2022

Tree Contact:
4 outages compared to 5 outages in Q4 2022

TOTAL NUMBER OF OUTAGES:

25 in Q4 2023 compared to 53 in Q4 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Operations and Asset Improvements

Operations and Asset Improvements
  • Durham-Scarborough Bus Rapid Transit (“BRT”): Relocation of assets to accommodate BRT project, connecting downtown Oshawa, Whitby, Ajax, Pickering and Scarborough.
  • Seaton Municipal Transformer Station – Phase 2: Addition of new feeders to serve the Seaton community.
  • Underway: Replacing poles and pad mount transformers throughout the community.

Communications and Thought Leadership

  • Elexicon Energy’s third annual charity golf tournament, held on August 17 at Deer Creek in Ajax, raised a record-breaking $200,000 for six vital community agencies in Durham Region and Belleville. The amount raised from this year’s tournament exceeded last year’s amount by $56,000.
  • Elexicon’s President and CEO, Indrani Butany, received a Canada’s Clean50 Award. Recipients are forward-looking leaders representing the most effective and progressive organizations taking on climate change from every sector, balancing mitigation with adaptation.
  • In early October, Energy Storage Canada recognized six leaders and innovators, including Elexicon – naming the organization its 2023 Champion of Diversity, Equity & Inclusion (“DEI”) for its demonstration and commitment for DEI, with concrete metrics measuring progress and future goals.
  • On October 26, Elexicon was selected Top Business in the 50+ Employees category by the Ajax-Pickering Board of Trade. Their annual awards program recognizes local businesses, organizations and business leaders in the community who have demonstrated excellence in their commitment to quality, customer service, management skills and community involvement.
  • In early November, Elexicon and Grandview Kids Foundation held their second Dream Big, Dream Brighter fundraising event, raising $37,330. The proceeds will ensure Grandview Kids Foundation can continue to help thousands of children and youth live life at their full potential.
Communications Thought Leadership

Innovation and Sustainability

Innovation and Sustainability
  • The Ontario government announced it installed electric vehicle (“EV”) chargers at 20 renovated ONroute stations along the province’s busiest highways, the 400 and 401. All stations are now equipped with at least two EV chargers at each site, with busier areas equipped with more. More info…
  • The Government of Ontario is starting pre-development work to site the first large-scale nuclear build in over three decades. Bruce Power will start community consultations and conduct the environmental assessment for federal approval to determine the feasibility of siting up to 4,800 megawatts (“MW”) of new nuclear generation on its current site. The comprehensive process could take a decade or longer. More info…
  • The Government of Ontario is working with Ontario Power Generation to commence planning and licensing for three additional small modular reactors (SMRs), for a total of four SMRs at the Darlington nuclear site in Clarington. Once deployed, these four units would produce a total 1200 MW of electricity, equivalent to powering 1.2 million homes. Subject to Ontario Government and Canadian Nuclear Safety Commission regulatory approvals on construction, the additional SMRs could come online between 2034 and 2036. More info…

Industry News

  • The Government of Ontario released the Powering Ontario’s Growth plan, outlining the actions the province is taking to meet the increasing demand for electricity through the 2030s and 2040s. The plan focuses on these areas: nuclear energy, competitive procurements, new transmission infrastructure, assessing new hydroelectric opportunities, and additional measures like energy efficiency and distributed energy resources. More info…
  • On November 1, electricity prices under the Regulated Price Plan for households, small businesses and farms increased; the winter Time-of-Use hours and the change in the threshold for residential customers on Tiered pricing took effect; and the Ontario Electricity Rebate (“OER”) increased to 19.3 per cent. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical residential customer using 700 kWh of electricity per month, the OER will decrease bills by about $26 each month. More info…
  • The Ontario government increased funding for the province’s Indigenous Energy Support Programs by $5 million, bringing the total annual investment to $15 million. Ninety-three (93) projects from across 58 indigenous communities will receive funding from the programs in 2023. More info…
  • The Canada Energy Regulator has released the 2023 edition of their report, Canada’s Energy Future. The report examines three possible scenarios for Canada and the world. If Canada is to meet its goals, fossil fuels are expected to decrease by 65 per cent between 2021 and 2050, and electricity use more than doubles. More info…
Industry News

Corporate Social Responsibility

CORPORATE GIVING PROGRAM UPDATE:

  • 2023 Budget: $71,028
  • Amount spent to date: $71,028

RECENT CORPORATE GIVING RECIPIENTS:

  • Ajax Pickering Hospital Foundation
  • City of Pickering Community Events
  • Durham Children’s Aid Foundation
  • Durham Family & Cultural Centre
  • Girls Inc. of Durham
  • Grandview Kids Foundation
  • Hearth Place Cancer Support Centre
  • Lakeridge Health Foundation
  • Ontario Philharmonic
  • Ontario Shores Foundation for Mental Health
  • Scientists in School
  • United Way of Durham
Corporate Social Responsibility

“Many thanks to Elexicon Energy for your generous donation for our Christmas Kindness program. Our families were extremely moved to receive their gifts and grateful for the opportunity to focus on their children’s well-being. It was lovely for them to have a special Christmas given the difficult circumstances. Thank you, Elexicon, for your continued support in the work that we do to support families living with cancer diagnosis.”

– Debbie Dawson, Fundraising and Community Engagement

Hearth Place Cancer Support Centre

“Elexicon Energy is the most loyal and generous event supporter of Ontario Shores Foundation since the beginning. Elexicon’s commitment to community and mental health is indeed powerful. As the presenting sponsor of our Journeys of Hope event commemorating World Mental Health Day, you are helping to transform mental health care for the people and families who need it most. Thank you for being an invaluable part of our journey, Elexicon. Together, we are changing the face of mental health.”

– Tracy Clegg, Chief Executive Officer

Ontario Shores Foundation for Mental Health

“Education is critical in the battle against poverty and its impacts. We're grateful to Elexicon Energy and their employees for their support of our Operation BackPack program. This program provides critical school supplies and backpacks to students so that they may be better prepared to make best use of their time in school. Additionally, this program helps to relieve the burdens – financial and otherwise – of the pressures which families face at the ‘back to school’ time of year. At our core is the belief that communities do best when we can all do our best. Elexicon’s support of our BackPack program is a critical piece in the entire equation of battling poverty and its impacts. Thanks tremendously to our community friends at Elexicon.”

– Janet Lowe, Lead Volunteer, Operation BackPack

United Way of Durham

Town of Whitby

Image for Whitby

We proudly serve 46,500 residential and business customers in the Town of Whitby with reliable and affordable energy services.

The Community Reports support our commitment to transparency and keeping our shareholder communities up to date on our activities more frequently. The reports include information on Customer Service, System Reliability, Operations and Asset Improvements, Communications and Thought Leadership, Innovation and Sustainability, Industry News and Corporate Social Responsibility.

Have a question or require more information? communications@elexiconenergy.com

Customer Experience

  • On October 23, Elexicon Energy launched a new electricity price plan for its residential and small business customers. The Ultra-Low Overnight price plan provides a third option for Elexicon customers, in addition to the existing Time-of-Use and Tiered plans.
  • Green Button, an Ontario Ministry of Energy initiative, is a data standard that connects energy customers with secure access to their electricity and natural gas data, allowing them to download and share it with registered third-party vendors who can help analyze the information and find ways to better manage energy costs. The province set November 1 as the deadline for energy and natural gas companies to provide their customers with access to their energy usage data in Green Button. Elexicon was pleased to meet this deadline.
  • Elexicon values its customers, and our Customer Experience team strives to provide customers with assistance in a timely and respectful manner. Provided below are the number of calls and written enquires our team received and responded to in Q3/Q4 2023.
    • Phone calls: 47,981
    • Written enquiries: 9,371

System Reliability

More than 48,500 homes and businesses in the Town of Whitby depend on a steady supply of electricity to power their lives. Elexicon Energy takes service reliability very seriously and continues to monitor and mitigate any trends to ensure system reliability.

Q3 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q3 2023 was 0.16 compared to 0.41 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Loss of Supply:
19,049 hrs compared to 0 hrs in Q3 2022/p>

Defective Equipment:
5,197 hrs compared to 9,378 hrs in Q3 2022

Foreign Interference*
1,411 hrs compared to 9,013 hrs in Q3 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

26,852 hrs in Q3 2023 compared to 19,653 hrs in Q3 2022

System Reliability
The average number of times that power to a customer was interrupted in Q3 2023 was 0.17 compared to 0.21 in Q3 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q3 2023:

Foreign Interference:
14 outages compared to 19 outages in Q3 2022

Defective Equipment:
11 outages compared to 7 outages in Q3 2022

Scheduled Outage:
6 outages compared to 4 outages in Q3 2022

TOTAL NUMBER OF OUTAGES:

41 in Q3 2023 compared to 43 in Q3 2022

Q4 2023

System Reliability
The average number of hours that power to a customer was interrupted in Q4 2023 was 0.17 compared to 0.10 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Defective Equipment:
7,087 hrs compared to 634 hrs in Q4 2022

Foreign Interference:
507 hrs compared to 3,417 hrs in Q4 2022

Unknown/Other:
348 hrs compared to 611 hrs in Q4 2022

TOTAL OUTAGE DURATION IN CUSTOMER HOURS:

8,217 hrs in Q4 2023 compared to 4,977 hrs in Q4 2022

System Reliability
The average number of times that power to a customer was interrupted in Q4 2023 was 0.15 compared to 0.27 in Q4 2022.

TOP THREE REASONS FOR OUTAGE DURATION IN Q4 2023:

Foreign Interference:
12 outages compared to 11 outages in Q4 2022

Defective Equipment:
9 outages compared to 11 outages in Q4 2022

Unknown/Other:
5 outages compared to 5 outages in Q4 2022

TOTAL NUMBER OF OUTAGES:

32 in Q4 2023 compared to 39 in Q4 2022

*The Ontario Energy Board describes Foreign Interference as interruptions beyond the control of the distributor such as those caused by animals, vehicles, dig-ins, vandalism, sabotage and other foreign interference.

Operations and Asset Improvements

Operations and Asset Improvements
  • Underway: Capacity upgrades in the Des Newman area to support the growing neighbourhood.
  • Underway: Replacing poles and pad mount transformers throughout the community.
  • Underway: Reliability improvements in the south-west area to supply industrial loads.

Communications and Thought Leadership

  • Elexicon Energy’s third annual charity golf tournament, held on August 17 at Deer Creek in Ajax, raised a record-breaking $200,000 for six vital community agencies in Durham Region and Belleville. The amount raised from this year’s tournament exceeded last year’s amount by $56,000.
  • Elexicon’s President and CEO, Indrani Butany, received a Canada’s Clean50 Award. Recipients are forward-looking leaders representing the most effective and progressive organizations taking on climate change from every sector, balancing mitigation with adaptation.
  • In early October, Energy Storage Canada recognized six leaders and innovators, including Elexicon – naming the organization its 2023 Champion of Diversity, Equity & Inclusion (“DEI”) for its demonstration and commitment for DEI, with concrete metrics measuring progress and future goals.
  • On October 26, Elexicon was selected Top Business in the 50+ Employees category by the Ajax-Pickering Board of Trade. Their annual awards program recognizes local businesses, organizations and business leaders in the community who have demonstrated excellence in their commitment to quality, customer service, management skills and community involvement.
  • In early November, Elexicon and Grandview Kids Foundation held their second Dream Big, Dream Brighter fundraising event, raising $37,330. The proceeds will ensure Grandview Kids Foundation can continue to help thousands of children and youth live life at their full potential.
Communications Thought Leadership

Innovation and Sustainability

Innovation and Sustainability
  • The Ontario government announced it installed electric vehicle (“EV”) chargers at 20 renovated ONroute stations along the province’s busiest highways, the 400 and 401. All stations are now equipped with at least two EV chargers at each site, with busier areas equipped with more. More info…
  • The Government of Ontario is starting pre-development work to site the first large-scale nuclear build in over three decades. Bruce Power will start community consultations and conduct the environmental assessment for federal approval to determine the feasibility of siting up to 4,800 megawatts (“MW”) of new nuclear generation on its current site. The comprehensive process could take a decade or longer. More info…
  • The Government of Ontario is working with Ontario Power Generation to commence planning and licensing for three additional small modular reactors (SMRs), for a total of four SMRs at the Darlington nuclear site in Clarington. Once deployed, these four units would produce a total 1200 MW of electricity, equivalent to powering 1.2 million homes. Subject to Ontario Government and Canadian Nuclear Safety Commission regulatory approvals on construction, the additional SMRs could come online between 2034 and 2036. More info…

Industry News

  • The Government of Ontario released the Powering Ontario’s Growth plan, outlining the actions the province is taking to meet the increasing demand for electricity through the 2030s and 2040s. The plan focuses on these areas: nuclear energy, competitive procurements, new transmission infrastructure, assessing new hydroelectric opportunities, and additional measures like energy efficiency and distributed energy resources. More info…
  • On November 1, electricity prices under the Regulated Price Plan for households, small businesses and farms increased; the winter Time-of-Use hours and the change in the threshold for residential customers on Tiered pricing took effect; and the Ontario Electricity Rebate (“OER”) increased to 19.3 per cent. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical residential customer using 700 kWh of electricity per month, the OER will decrease bills by about $26 each month. More info…
  • The Ontario government increased funding for the province’s Indigenous Energy Support Programs by $5 million, bringing the total annual investment to $15 million. Ninety-three (93) projects from across 58 indigenous communities will receive funding from the programs in 2023. More info…
  • The Canada Energy Regulator has released the 2023 edition of their report, Canada’s Energy Future. The report examines three possible scenarios for Canada and the world. If Canada is to meet its goals, fossil fuels are expected to decrease by 65 per cent between 2021 and 2050, and electricity use more than doubles. More info…
Industry News

Corporate Social Responsibility

CORPORATE GIVING PROGRAM UPDATE:

  • 2023 Budget: $94,212
  • Amount spent to date: $94,212

RECENT CORPORATE GIVING RECIPIENTS:

  • Abilities Centre
  • Durham Children’s Aid Foundation
  • Durham Family & Cultural Centre
  • Grandview Kids Foundation
  • Hearth Place Cancer Support Centre
  • Lakeridge Health Foundation
  • Ontario Philharmonic
  • Ontario Shores Foundation for Mental Health
  • Rotary Club of Whitby Sunrise
  • Scientists in School
  • Shine Through the Rain
  • Skills Ontario
  • Town of Whitby Community Events
  • United Way of Durham Region
Corporate Social Responsibility

“Many thanks to Elexicon Energy for your generous donation for our Christmas Kindness program. Our families were extremely moved to receive their gifts and grateful for the opportunity to focus on their children’s well-being. It was lovely for them to have a special Christmas given the difficult circumstances. Thank you, Elexicon, for your continued support in the work that we do to support families living with cancer diagnosis.”

– Debbie Dawson, Fundraising and Community Engagement

Hearth Place Cancer Support Centre

“Elexicon Energy is the most loyal and generous event supporter of Ontario Shores Foundation since the beginning. Elexicon’s commitment to community and mental health is indeed powerful. As the presenting sponsor of our Journeys of Hope event commemorating World Mental Health Day, you are helping to transform mental health care for the people and families who need it most. Thank you for being an invaluable part of our journey, Elexicon. Together, we are changing the face of mental health.”

– Tracy Clegg, Chief Executive Officer

Ontario Shores Foundation for Mental Health

“Thanks to the funding partnership between Elexicon Energy and Scientists in School, more than 725 children and youth were provided with engaging and inclusive science, technology, engineering and mathematics (STEM) learning opportunities in 2023. Approximately 30 complimentary classroom workshops were donated to schools located in communities served by Elexicon, allowing us to deepen our impact in crucial post-pandemic recovery times in education. We are so appreciative of the ongoing support of Elexicon – not just for their support of our local charity, but for providing one-of-a-kind, hands-on learning experiences to students. Together, we are preparing today’s students with vital skills for successful futures.”

– Amy Schindler, Director of Fund Development and Communications

Scientists in School

“Education is critical in the battle against poverty and its impacts. We're grateful to Elexicon Energy and their employees for their support of our Operation BackPack program. This program provides critical school supplies and backpacks to students so that they may be better prepared to make best use of their time in school. Additionally, this program helps to relieve the burdens – financial and otherwise – of the pressures which families face at the ‘back to school’ time of year. At our core is the belief that communities do best when we can all do our best. Elexicon’s support of our BackPack program is a critical piece in the entire equation of battling poverty and its impacts. Thanks tremendously to our community friends at Elexicon.”

– Janet Lowe, Lead Volunteer, Operation BackPack

United Way of Durham