AJAX, ON – April 7, 2024 — Elexicon Energy (Elexicon) wants you to have your say!

Elexicon, the electricity distribution company serving parts of Durham Region, and Belleville, Brock, Gravenhurst and Port Hope, is inviting its customers to play a key role in shaping the future of their community’s energy landscape. The company has launched a customer engagement survey to gather input on its 2027-2031 investment plan. The plan outlines where Elexicon will focus its spending on equipment and infrastructure, and the services it provides. All of these decisions impact the future rates customers will pay on their bills. The goal is to align the plan with customers’ needs and preferences.

Elexicon’s plan addresses a number of challenges that are putting pressure on the electricity system, requiring more resources and new solutions to manage them effectively. The challenges include building electrical capacity to enable communities to grow, replacing deteriorating infrastructure, building a more resilient grid to withstand extreme weather events, responding to increasing electricity needs (such as EVs and heat pumps), and managing rising costs.

Elexicon’s investment plan is a part of an application that will be filed with our regulator, the Ontario Energy Board (OEB) to set future rates our customers pay. The plan has been developed to address the existing challenges and emerging obstacles head on, while continuing to deliver safe and reliable electricity at a reasonable cost.

Customers are encouraged to complete the survey by May 14, 2025. Anyone interested in learning more about Elexicon’s 2027-2031 investment plan and completing the survey can do so by going to elexiconenergy.com/haveyoursay.

• Elexicon has launched a public engagement survey to gather input on its 2027-2031 investment plan.
• The survey is open from April 2 to May 14, 2025.
• Participants can enter into a draw to win 1 of 5 prizes of free electricity for one year.
• The survey is seeking input on key investment areas that will affect the services customers receive and the rates they pay from 2027 to 2031.
• Elexicon’s draft investment plan is focusing on: 1) Investing in Infrastructure Renewal, 2) Investing in New Metering Technology, 3) Investing in Modernization of the Grid, 4) Investing in Grid Resiliency and 5) Investing in Tools and Technology to Run Our Business.
• Durham Region is one of the fastest growing regions in Canada. The population is expected to double to 1.3 million over the next 25 years.
• Nearly 19 per cent of Elexicon’s assets have surpassed their expected service life, raising safety, environmental, and reliability concerns. Over the next five to ten years, this percentage will increase to 28 per cent if Elexicon does not invest in infrastructure renewal.