NOTICE OF CANADA POST LABOUR DISRUPTION

Elexicon Energy customers who receive their monthly bill by mail may be impacted by the postal strike currently underway. Customers are encouraged to access their eBill using our customer portal, my.elexicon. More information…

WE NEED YOUR INPUT!

Starting November 6 and continuing over the next few weeks, Elexicon Energy will be conducting a customer satisfaction survey. If you receive an email invitation from Innovative Research Group inviting you to complete the survey, please consider participating.

Move to a New Address - Elexicon Energy
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Move In, Move Out

Home Move In, Move Out For Your Home Move to a New Address
move in move out image-Kids excited to move in

Move to a new address

Are you planning a move within Elexicon Energy’s service area? Start by logging in to your account to close and set up a new account.

Log in to my.elexicon

Before you begin, you will need the following information:

  • A copy of a recent bill
  • Your account number
  • Your legal closing date/tenancy end date of the existing account
  • Your new legal closing date/tenancy start date and address for the new service
  • Confirmation of tenancy (if applicable)

Do you have a question or require assistance with your my.elexicon account?

Please contact our Custom Care Team available Monday-Friday, 8:30 a.m. – 4:30 p.m.