Elexicon Energy serves 10 municipalities: Ajax, Belleville, Brock, Clarington, Gravenhurst, Pickering, Port Hope, Scugog, Uxbridge, and Whitby.
Investment Plan
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Investment Plan
Elexicon Energy is one of Ontario’s largest local distribution companies, serving the electricity needs of nearly 200,000 customers in some of Canada’s fastest-growing communities.
Through our Have Your Say survey, customers shared their top priorities for how Elexicon invests in equipment, infrastructure, and the services that support them, recognizing the needs of growing communities and the increasing role electricity plays in their daily lives.
Our 2027–2031 Investment Plan: Energizing Growth, outlines how Elexicon will expand its system capacity to meet the needs of our growing communities replace aging infrastructure, strengthen grid resilience, adapt to evolving customer expectations and manage rising costs. The plan reflects what we heard from customers and will be reviewed through the Ontario Energy Board’s transparent public process.
Aging and costly equipment, along with unprecedented growth and demand in the communities we serve requires investment in electrical infrastructure to address electricity needs now and in the coming years.
Defective equipment is the leading cause of outages. Nearly 21% of our assets have exceeded their expected service life, and without action, that number will climb to 28% by 2031.
Elexicon serves the fastest growing regions in Ontario. Growing populations, economic development and the adoption of new technologies, such as EVs and heat pumps, are putting even greater pressure on the grid.
Cost of supplies have increased, with some items more than doubling in price over the past few years
More frequent and intense weather event have put a strain on the system and require upgrades to increase resilience
Our 2027–2031 Investment Plan: Energizing Growth is designed to close the investment gap, strengthening reliability and preparing the grid for the demands of tomorrow.
The average length of power outages has been increasing, with defective and aging equipment as the leading cause. Our investments will focus on replacing aging equipment and maintaining existing assets to restore reliability to historical levels.
New technologies, like advanced meters and automated system and programming, help reduce outage times, enable us to control our electrical infrastructure remotely, and allow parts of the grid to better fix themselves. These improvements make electricity more efficient, reliable, and responsive for the customers and communities we serve.
More frequent and severe weather events are putting added strain on the grid. We are hardening and reinforcing the system to better withstand extreme weather and restore power faster after disruptions.
Investing in core systems and tools, such as cybersecurity, operations, and customer service platforms, enables our employees to work safely and efficiently. These improvements translate into more reliable, secure, and real-time service for our customers.
As our communities grow, the demand for electricity does as well . This is not only from more homes and businesses, but also from the increasing energy needs of daily life. Meeting this demand means expanding our electricity capacity so that the places where we live, work, and play can continue to run safely and reliably.
Meet with customers to identify key priority areas.
Develop an investment plan based on customer priorities.
Open the Have Your Say survey to collect customer feedback on the draft plan.
Incorporate customer feedback into the final version, with close to 80% in alignment with the draft.
Complete final revisions and share the plan with customers.
Submit the plan to the Ontario Energy Board for review and decision.
The Ontario Energy Board is the independent regulator that sets electricity rates and protects customers in Ontario. When Elexicon proposes rate changes, the OEB holds a public hearing. Experts and community representatives review the plan to ensure rates are fair and reasonable.
Send your question to communications@elexiconenergy.com