News + Updates
Elexicon Energy Applauds Launch of Electrification and Energy Transition Panel
April 22, 2022
Statement - Today, the Government of Ontario announced that it is taking action on integrated energy planning for the continued reliability and affordability of the province’s clean energy supply by launching the Electrification and Energy Transition Panel.
Ontario utilities team up to encourage safe digging practices
April 5, 2022
TORONTO, April 5, 2022 – With spring in the air, five of Ontario’s largest utilities have joined forces to encourage customers to contact Ontario One Call (OntarioOneCall.ca or 1-800-400-2255) ...
Ontario utilities team up to warn customers about ongoing scams
March 3, 2022
TORONTO, March 3, 2022 - March is National Fraud Prevention Month and five of Ontario’s largest utilities have joined forces to raise awareness about ongoing sophisticated scams targeting utility customers.
Durham region’s oldest Black History Month event celebrates its 15th year with a stellar line-up!
February 2, 2022
For the past 15 years, Cultural Expressions Art Gallery Inc. has presented the Annual Durham Black History Month celebration, ...
Media Statement – Gravenhurst Power Outage January 29, 2022
January 31, 2022
On Saturday, January 29, Elexicon Energy crews responded to a power interruption that at its peak, affected just over 6000 Elexicon Energy customers in Gravenhurst.
Media Statement Belleville Power Outage
January 24, 2022
This morning Elexicon Energy crews responded to a power interruption that at its peak, affected approximately 18,000 customers in Belleville.
Elexicon Energy 2022 Rate Application
January 13, 2022
The Ontario Energy Board has approved a change in electricity distribution rates charged by Elexicon Energy as of January 1, 2022.
Elexicon Energy Customers to Receive Off‐Peak Electricity Pricing To Help Them Cope With COVID‐19
January 7, 2022
Ajax, ON (January 7, 2022) Elexicon Energy applauds new measures announced by the Government of Ontario today to provide electricity‐rate relief for its residential and small business customers.
Customer Newsletter – Winter Issue
December 22, 2021
Elexicon Energy’s customer newsletter, the illuminator, is here! Have a story idea or suggestion? Email us at communications@elexiconenergy.com
Ontario’s five largest electricity utilities unite to warn of scams this holiday season
November 30, 2021
MISSISSAUGA, November 30, 2021 – The busy holiday season is prime time for scammers looking to take advantage of unsuspecting victims — especially leading into weekends.
New Microgrid Community in Pickering Demonstrates Future of Residential Neighbourhoods
November 12, 2021
Pickering, November 12, 2021 - A new microgrid community in west Pickering is giving new homeowners more choice and control over their electricity production and consumption.
Tapping into the Potential of Community Energy: IESO announces $1.4 million investment in smart grid projects
November 10, 2021
Oakville, November 10, 2021 – With more than 5,000 megawatts of local energy supply available in Ontario, communities are playing an increasing role in providing for their own energy needs.
No Changes to Electricity Prices for Households & Small Businesses
October 22, 2021
Time-of-Use and Tiered prices for residential and small business customers under the Ontario Energy Board’s Regulated Price Plan will remain unchanged.
Elexicon Energy’s 2020 Scorecard
October 22, 2021
In its second electric utility scorecard, Elexicon Energy delivered strong results across all performance categories. The company has made significant progress in creating merger synergies, including integrating its financial and customer experience systems.
Elexicon Energy welcomes Indy Butany-DeSouza as its President and CEO
September 20, 2021
Elexicon Energy Inc. (“Elexicon Energy”) is excited to welcome Indy Butany-DeSouza as President and Chief Executive Officer (“CEO”) as she officially steps into the role today.
Elexicon Energy 2022 Rate Application
September 1, 2021
Elexicon Energy has applied to the Ontario Energy Board for new electricity distribution rates effective January 1, 2022.
Customer Newsletter – Summer Issue
August 3, 2021
Elexicon Energy’s customer newsletter, the illuminator, is here! Have a story idea or suggestion? Email us at communications@elexiconenergy.com
Durham Region, Oshawa Power and Elexicon Energy partner on E-Mission Electric Vehicle Initiative
July 29, 2021
Whitby, Ontario – The Regional Municipality of Durham, Oshawa Power and Elexicon Energy have partnered on a region-wide zero emission vehicle (ZEV) education and awareness initiative called E-Mission, with partial funding from Natural Resources Canada.
Elexicon Energy Announces Indy Butany-DeSouza as its New President & CEO
July 20, 2021
AJAX, ON -- July 20, 2021 – Elexicon Energy Inc. (“Elexicon Energy”) is pleased to announce that Indy Butany-DeSouza has been appointed as President and Chief Executive Officer (“CEO”) effective Sept 20, 2021.
GET ACTIVE CHALLENGE 2021 – Are you ready to Get Active in support of Grandview Kids?
July 12, 2021
This summer, Elexicon Energy and McDonald’s® Durham Region are partnering with Grandview Kids for the return of the GET ACTIVE CHALLENGE. This fun and inclusive virtual initiative will bring our community together to raise funds to support Grandview Kids.
Collaborating for Grid Innovation: Powerconsumer Inc and NODES announce partnership to demonstrate benefits of local energy markets for utilities of the future.
June 17, 2021
(Toronto) – Powerconsumer Inc. is partnering with the NODES Initiative, based in Norway, and with Newmarket-Tay Power Distribution and Elexicon Energy, on a project ...
Elexicon Energy, Opus One Solutions, and Marshall Homes Design Canada’s First Preplanned Nested ‘Microgrid’ Residential Community
May 19, 2021
The future of sustainable living and renewable energy is now, with the development of Canada’s first planned residential Smart Microgrid Community.
Elexicon Energy Recognizes Powerline Safety Week, May 17-22, 2021
May 17, 2021
The safety and well-being of Elexicon Energy’s employees and customers is very important and this week we are raising awareness about Powerline Safety Week May 17 – 22.
Elexicon Energy Signs Leadership Accord promoting Diversity, Equity and Inclusion in the Energy Industry and the Community
May 14, 2021
Elexicon Energy has officially made a commitment to create a workplace that reflects the rich and diverse community that it serves, by being the first organization to sign the expanded Leadership Accord with Electricity Human Resources Canada.
EHRC Launches Leadership Accord on Diversity, Equity and Inclusion to Help Workplaces Better Reflect Canadian Society
May 13, 2021
Ottawa—Electricity Human Resources Canada (EHRC) with support of its members and partners continues to lead the promotion of diversity, equity and inclusion in Canada’s electricity industry.
Elexicon Energy Inc. Announces CEO Departure
February 8, 2021
Elexicon Energy Inc. announces that President and CEO Lesley Gallinger will be leaving in May to become the President and CEO of Ontario’s Independent Electricity System Operator.
Elexicon Energy Launches New Bill Statement
January 25, 2021
Elexicon Energy has launched a new electricity bill statement that makes it easy for customers to compare their monthly electricity consumption, understand their usage and learn about the cost of supplying power.
Rate Changes to Take Effect in 2021
January 6, 2021
Elexicon Energy has introduced new electricity delivery rates, effective January 1, 2021.
Your Electricity Bill
December 29, 2020
Learn about your electricity bill, electricity rates and rebates, and programs to keep your bill low.
Customer Newsletter – Winter Issue
December 17, 2020
Elexicon Energy’s customer newsletter, the illuminator, is here! Have a story idea or suggestion? Email us at communications@elexiconenergy.com
Elexicon Energy – Whitby Rate Zone
December 15, 2020
Elexicon Energy – Whitby Rate Zone filed an application with the Ontario Energy Board (OEB) for its 2021 rates. The Decision and Final Rate Order has been issued by the OEB.
Early Morning Outage Affects 21,000 Elexicon Energy Customers
November 25, 2020
Earlier today, approximately 21,000 Elexicon Energy customers in the communities of Bowmanville, Newcastle and Port Perry experienced a prolonged outage.
Elexicon Energy Continues Power Restoration Efforts
November 16, 2020
Elexicon Energy’s system operators and crews have restored power to more than 10,000 homes and businesses following yesterday’s severe windstorm.
We Want Your Input
October 29, 2020
We want to hear from our customers as we develop our 2021-2026 Distribution System Plan so we can ensure that the investments we make meet the needs of our customers and the communities we serve.
Elexicon Energy crews restore power to more than 1,800 customers in Gravenhurst
October 26, 2020
Elexicon Energy employees worked throughout the weekend to restore power to more than 1,800 customers in the Town of Gravenhurst. Friday’s windstorm toppled trees and downed poles, causing widespread power outages throughout the community.
Elexicon Energy 2019 Scorecard
October 19, 2020
In its inaugural electric utility scorecard, Elexicon Energy delivered exceptional results across all performance categories. The company either met or exceeded its assigned target for all categories despite the challenges faced as a newly merged entity with a rapidly growing customer base.
Elexicon Energy – Veridian Rate Zone
September 10, 2020
Elexicon Energy – Veridian Rate Zone has applied to the Ontario Energy Board for new electricity distribution rates effective January 1, 2021.
Elexicon Energy Employees Help to Raise $5,000 for Local Food Banks
September 2, 2020
To support their service communities amid the ongoing impact of COVID-19, Elexicon Energy and its employees have donated $5,000 to four local food banks. The proceeds will help ensure these vital community agencies can continue to meet the needs of those living with food insecurity as well as the increased demand for food during the COVID-19 pandemic.
New Program Provides Support for Small Business Owners Impacted by COVID-19
August 31, 2020
Small business and registered charity customers impacted by the COVID-19 pandemic can now apply for the COVID-19 Energy Assistance Program for Small Business (CEAP-SB).
Elexicon Energy – Whitby Rate Zone
August 26, 2020
Elexicon Energy – Whitby Rate Zone has applied to the Ontario Energy Board for new electricity distribution rates effective January 1, 2021.
New Conditions of Service: Former Veridian Customers
August 20, 2020
Elexicon Energy has created a new Conditions of Service that will apply to all customers. Provide your comments before October 13, 2020.
New Conditions of Service: Former Whitby Hydro Customers
August 20, 2020
Elexicon Energy has created a new Conditions of Service that will apply to all customers. Provide your comments before October 13, 2020.
Planned Power Outage Notice: Cannington
August 17, 2020
Elexicon Energy has scheduled a short power outage for homes and businesses in the Cannington community on August 23.
Elexicon Energy Offers Financial Assistance Programs to Help Offset Impact of COVID-19
July 29, 2020
Elexicon Energy has kicked off an outreach campaign to help customers learn about financial assistance programs and extended bill payment options.
New Program Provides Support for Residential Customers Impacted by COVID-19
July 13, 2020
Today, Elexicon Energy begins to accept applications for the Government of Ontario’s COVID-19 Energy Assistance Program (CEAP), which was launched to support eligible residential customers struggling to pay their bills as a result of the COVID-19 pandemic.
We’re Ready: Elexicon Energy Begins Phased Return to the Workplace to Continue Providing Essential Services
June 19, 2020
Along with many essential and non-essential organizations reopening across Ontario, Elexicon Energy has launched a phased approach to returning to the workplace. You will begin to notice our team members return to worksites and our offices.
Ontario Extends Suspension of TOU Pricing, Introduces COVID-19 Recovery Rate
June 1, 2020
The Ontario government is extending the suspension of time-of-use (TOU) pricing and has introduced a fixed electricity price, known as the COVID-19 Recovery Rate. A fixed price of 12.8 cents per kWh will be automatically applied to all TOU customers 24 hours a day, seven days a week.
Elexicon Energy donates $50K to help local hospitals in the fight against COVID-19
May 14, 2020
AJAX, ON -- May 14, 2020 – – Elexicon Energy announced a donation of $50,000 to support the fight against COVID-19 at hospitals within the Lakeridge Health network, including Ajax Pickering Hospital, Bowmanville Hospital, Port Perry Hospital and Whitby Hospital as well as South Muskoka Hospital, Orillia Soldiers’ Memorial Hospital and Belleville Hospital.
As outdoor work begins, Elexicon Energy partners with Electricity Safety Authority, reminding customers to avoid deadly distractions
May 11, 2020
AJAX, ON -- May 11, 2020 – Warmer weather brings with it an abundance of outdoor projects, from pruning trees to clearing the eavestroughs. Outdoor work is rewarding, but it can also be hazardous.
Ontario Extends Electricity Rate Relief During COVID-19
May 6, 2020
The Ontario government is extending emergency electricity rate relief to families, farms and small businesses until May 31, 2020 during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the lowest price, known as the off-peak price, 24 hours a day, seven days a week.
Supporting Customers Through COVID-19: Elexicon Energy Postpones Rate Increase
April 30, 2020
Elexicon Energy has postponed a 1.7 per cent increase in distribution rates until at least November 1, 2020. The measure to postpone any scheduled May 1, 2020 increases, which were approved by the Ontario Energy Board, will save residential households approximately $1.07 per month.
Elexicon Energy Makes Changes to it Connections-Related Activities
April 3, 2020
Elexicon Energy is working diligently to address many emerging issues during the COVID-19 pandemic. With the well-being of our employees and the public top-of-mind, the company is making changes to its connections-related activities.
Providing Peace of Mind for Customers
March 27, 2020
As an essential service, we understand the critical role we have in powering households, businesses, communities and the infrastructure needed to fight COVID-19. Ensuring every customer remains connected today is more important than every before.
Customer Notice – COVID-19 – Electricity Prices
March 24, 2020
The Government of Ontario is providing temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week.
Customer Notice – COVID-19
March 23, 2020
We are facing an unprecedented time in our history, and now is the time to be there for one another. Elexicon Energy understands we are a critical and essential service for 168,000-plus customers in parts of Durham Region and beyond. People rely on us to power their homes and businesses, and we take our role to deliver safe and reliable electricity seriously.
Elexicon Energy Addresses Concerns Over Electricity Costs
March 19, 2020
Elexicon Energy understands our customers have concerns over electricity costs during this very difficult time.
Elexicon Energy Suspends All Non-Essential Planned Outages
March 17, 2020
To ensure that our electricity distribution network continues to operate in peak condition, Elexicon Energy conducts important maintenance and construction work that sometimes requires planned power outages.
Elexicon Energy Suspends Disconnections Amid COVID-19 Pandemic
March 16, 2020
Elexicon Energy recognizes that this is a very difficult time for everyone, and we want our customers to know that we’re here to help and support them.
Elexicon Energy Warning Customers of Fraudulent Activity
October 30, 2019
Elexicon Energy has received multiple reports of fraudulent activity targeting its residential and small business customers...